Associate Physician Account Representative

Northwell•Melville, NY
•$39,290 - $59,800

About The Position

Assists with tasks related to patient accounts for hospital and clinical facilities. Daily duties include processing claims, addressing patient billing inquiries, collecting payments, helping resolve payer enrollment-related denials and other problems, and responding to account inquiries.

Requirements

  • High school diploma or equivalent.
  • 0–1 years of relevant experience.

Nice To Haves

  • Knowledge of physician and hospital billing and ability to read and understand explanations of benefits.
  • Data entry skills at 40–45 words per minute.
  • Ability to communicate effectively to enhance the overall patient experience.
  • Ability to work in various applications and understand workflows.

Responsibilities

  • Assist in processing and managing patient claims.
  • Assist in collecting payments from third-party insurance carriers and patients.
  • Assist in resolving issues relating to physician accounts.
  • Answer physicians' questions about their accounts.
  • Assist physicians with repayment structures.
  • Assist in negotiating overdue balances to recover payment from physicians.
  • Generate patient bills, including payment plan options.
  • Explain insurance benefits to patients.
  • Perform related duties as required.
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