Patient Care Coordinator

Allmed Staffing • Mesquite, TX

32d • Onsite

About The Position

The Associate Patient Care Coordinator will support the daily operations of a busy WellMed medical office by providing excellent patient service, answering incoming calls, greeting patients, and confirming patient appointments. The ideal candidate is friendly, organized, dependable, and comfortable working in a fast-paced healthcare environment.

Requirements

• At least 1 year of customer service experience.
• Strong verbal and written communication skills.
• Professional and patient-focused demeanor.
• Ability to work effectively in a fast-paced medical office environment.
• Strong organizational and multitasking skills.
• Reliable attendance and ability to work the assigned schedule.

Nice To Haves

• Bilingual skills are a plus.
• Previous medical office or healthcare experience preferred.
• Experience working directly with patients is highly desirable.

Responsibilities

• Answer and route incoming patient phone calls.
• Greet patients and provide a welcoming, professional experience.
• Confirm and verify patient appointments.
• Assist patients with general questions and requests.
• Provide excellent customer service to patients, staff, and providers.
• Communicate appointment information clearly and accurately.
• Assist with day-to-day administrative and front-office duties as needed.
• Maintain professionalism and confidentiality when handling patient information.
• Support the medical office team to ensure efficient patient flow and daily operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree