Associate, Order Management
About The Position
L3Harris is seeking a detail-oriented and organized associate to support order management and customer delivery coordination activities. The role provides hands-on experience with backlog monitoring, return material authorization processing, shipping and delivery coordination, MRP system updates, and cross-functional collaboration to support ship/bill non-project orders and meet customer requirements. The associate coordinates with Finance, Manufacturing, Purchasing, Product Management, Sales, Contracts, and customers as needed throughout the order management process. Responsibilities focus on ship/bill non-project orders.
Requirements
- Applicants must be pursuing a bachelor's degree in Business Administration, Supply Chain Management, or a related field, or have completed a bachelor's degree within the last 12 months.
Responsibilities
- Coordinate with Finance, Manufacturing, Purchasing, Product Management, Sales, Contracts, and customers to facilitate order management.
- Monitor backlog, open commitments, and return material reports.
- Process return material authorizations (RMAs), debits, credits, and restocking fees.
- Meet established delivery requirements and coordinate with customers as needed.
- Confirm that shipping terms align with purchase orders and coordinate adjustments when needed.
- Update On-Time Delivery (OTD) and Customer Request Date (CRD) in the MRP system.
- Update projected ship dates for non-standard vendors, standard vendors, and services in the MRP system.
- Notify Manufacturing of projected ship date updates for production items.
Benefits
- Health insurance
- Disability insurance
- 401(k) match
- Flexible spending accounts
- Employee Assistance Program (EAP)
- Education assistance
- Parental leave
- Paid time off
- Company-paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
