Associate, Order Management

L3Harris • Rochester, NY

1d

About The Position

L3Harris is seeking a detail-oriented and organized associate to support order management and customer delivery coordination. The role provides hands-on experience with backlog monitoring, return material authorization processing, shipping and delivery coordination, MRP system updates, and cross-functional collaboration to support ship/bill non-project orders and meet customer requirements.

The associate coordinates with Finance, Manufacturing, Purchasing, Product Management, Sales, Contracts, and customers as needed to facilitate the Order Management process, with a focus on Ship/Bill Non-Project Orders.

Requirements

• Be pursuing a bachelor's degree in Business Administration, Supply Chain Management, or a related field, or have completed a bachelor's degree within the last 12 months, regardless of age.
• Be detail-oriented and organized.

Responsibilities

• Monitor backlog, open commitments, and return material reports.
• Process Return Material Authorizations (RMAs), debits, credits, and restocking fees.
• Meet established delivery requirements and coordinate with customers when needed.
• Confirm shipping terms align with purchase orders and coordinate adjustments when needed.
• Update On-Time Delivery (OTD) and Customer Request Date (CRD) in the MRP system.
• Update projected ship dates for non-standard vendors, standard vendors, and services in the MRP system.
• Notify Manufacturing of projected ship date updates for production items.
• Coordinate with Finance, Manufacturing, Purchasing, Product Management, Sales, Contracts, and customers to facilitate order management activities.

Benefits

• Health and disability insurance
• 401(k) match
• Flexible spending accounts
• Employee Assistance Program (EAP)
• Education assistance
• Parental leave
• Paid time off
• Company-paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level