Optometrist-Fairview Heights, IL-LensCrafters

EssilorLuxottica Group•Fairview Heights, IL
•Onsite

About The Position

The Associate Optometrist is a leader who delivers LensCrafters’ brand promise and key results through collaboration and teamwork. The role provides high-quality optometric care by following clinical protocols and accepted standards of care, while supporting practice growth in partnership with the store team. The Associate Optometrist serves as an ambassador for the brand and is committed to high standards and excellent patient service. The position ensures patients receive accurate diagnoses and appropriate recommendations, establishes positive doctor-patient relationships, and uses available technology and visual aids to help patients understand their vision and eye health. It also includes maintaining office systems and a safe, well-presented work environment. The Associate Optometrist supports team performance by training and guiding team members, providing timely constructive feedback, fostering a positive culture, and encouraging decision-making close to the patient. The role requires maintaining an active state license in good standing and completing continuing education requirements.

Requirements

  • Doctor of Optometry degree.
  • Commitment to quality patient care.
  • Knowledge of current optometric theory and technology.
  • Strong communication and listening skills.
  • Problem-solving ability.
  • Solid organizational skills.
  • Maintain state licensure in good standing and meet continuing education requirements.

Responsibilities

  • Ensure executional excellence and results in partnership with the MOD and store team.
  • Manage key performance indicators and demonstrate accountability for results.
  • Build awareness of LensCrafters as a leading optical provider in the community and collaborate with organizational and local-market leaders.
  • Provide excellent patient and customer service and strive to exceed performance expectations.
  • Address patients’ visual lifestyle needs and recommend eyewear based on their needs.
  • Explain the steps of the eye exam, listen carefully, and use available tools and visual aids to explain vision, eye health, and overall well-being.
  • Communicate the importance of annual eye exams and ensure patients are scheduled for their next exam in TAB.
  • Conduct services according to protocols and accepted standards of care.
  • Ensure accurate diagnoses and appropriate recommendations, and establish positive doctor-patient relationships.
  • Use technology effectively to deliver patient and customer experiences.
  • Maintain office systems and take pride in the appearance of the office.
  • Maintain state licensure in good standing and complete continuing education requirements.
  • Train and guide team members using company-provided programs.
  • Provide clear, motivating, and constructive feedback to associates in a timely manner.
  • Create a positive culture, understand individual motivations, and guide conversations and actions appropriately.
  • Encourage associate decision-making at the level closest to the patient.
  • Strengthen partnerships through leadership, participation, and involvement.
  • Maintain a safe working environment for associates and patients.
  • Lead by example.

Benefits

  • Benefits may include health care, retirement savings, paid time off/vacation, and employee discounts.
  • A competitive bonus and/or commission plan may be offered.
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