Associate Manager

Lilly Pulitzer•Naples, FL

About The Position

The Associate Manager assists with the daily operation of a Lilly Pulitzer retail store, including sales, customer service, and safeguarding store assets. The role supports the Store Manager in achieving the net sales plan, maintaining brand-consistent merchandise presentation, developing the team, and ensuring that store operations follow company policies and procedures. The Associate Manager is expected to understand the Lilly Pulitzer concept, lifestyle, customers, merchandise, and heritage, and to demonstrate the potential to advance to Store Manager.

Requirements

Genuine enthusiasm and interest in Lilly Pulitzer, its concept, customers, and merchandise.
Sufficient fashion credibility to sell merchandise to customers.
Initiative and self-assurance to approach and sell to customers comfortably.
Dedication, commitment, and initiative to operate a store dependably with minimal supervision or direction.
Schedule flexibility to accommodate typical retail-store hours.
Ability and comfort using an automated point-of-sale system.
Ability and drive to motivate and lead retail staff.
Detail orientation to safeguard store assets, including cash reconciliation and inventory management.
Demonstrated potential ability to be promoted to Store Manager.

Responsibilities

Assist the Store Manager in achieving the net sales plan and maintain a high level of sales as a role model.
Help build the skills of the team as determined by the Store Manager.
Present and sell merchandise consistent with the brand; greet customers and provide appropriate sales assistance.
Understand merchandise and planned receipts, and stock and present new merchandise on the sales floor promptly.
Know the merchandise on the floor and make appropriate recommendations to customers.
Offer management merchandising suggestions that may improve sales.
Build a personal client book.
Learn and use the EREG point-of-sale system, including routine register transactions, inventory receiving and transfers, and opening and closing registers and the store; troubleshoot in the absence of the Store Manager and Assistant Store Manager.
Understand and implement daily staff plans in the absence of the Store Manager.
Safeguard store assets and help maintain inventory integrity, prevent shrink, conduct cycle counts, and complete the year-end physical inventory.
Provide daily reports of sales, transactions, and sales by style when requested.
Operate the store consistently with company policies and procedures.
Suggest ideas to grow and improve the business, including ideas related to merchandising, staffing, displays, fixtures, advertising, promotions, or operating hours.