Associate Manager / Manager, Project Services - Laboratories (Remote - East Coast)

IQVIA • Durham, NC

17h • $64,200 - $173,000 • Remote

About The Position

IQVIA Laboratories is seeking experienced laboratory professionals to join its Project Services team. This 100% remote role works Eastern Time business hours and is being hired at multiple levels, with candidates aligned to the appropriate level based on experience.

Under general direction, the role manages all laboratory aspects of clinical trial projects for a client or specific program. It serves as the primary point of contact from award through start-up, maintenance, and closeout, leading planning, communication, risk management, and cross-functional coordination to support high-quality, customer-focused execution.

The role involves managing assigned clinical trial laboratory projects from award through closeout; leading study setup; monitoring timelines, deliverables, metrics, and budgets; and leading sponsor communications. It also supports proposals and bid defenses, develops protocol-specific laboratory materials, and contributes to continuous improvement. The position requires client-management, organizational, communication, and project-delivery skills in a regulated laboratory environment.

Requirements

• 3+ years of experience in a regulated laboratory environment.
• 2+ years of experience managing projects, such as study setup, method validation or transfer, or client programs; a formal project management title is not required.
• Demonstrated computer proficiency with Microsoft Office (Word, Excel, PowerPoint) and comparable company systems in a project delivery environment.
• Strong interpersonal and client management skills, with the ability to interact effectively with sponsor stakeholders.
• Experience with Lab Trial Management Systems (LTMS).
• Strong organizational skills, accuracy, and attention to detail while managing multiple priorities and deadlines.
• Strong written and verbal communication skills, with good command of English and clinical research terminology.
• Ability to work effectively in a fast-paced, high-stress environment with a customer-focused mindset.
• Ability to establish and maintain effective working relationships with coworkers, managers, and clients.

Nice To Haves

• Bachelor's degree in Life Sciences and/or a related field preferred.

Responsibilities

• Manage assigned clinical trial laboratory projects from award through closeout, ensuring protocol requirements are understood and applied.
• Lead study setup activities, including protocol and budget review, startup meetings, and implementation of project and risk management plans.
• Monitor timelines, deliverables, metrics, and budgets, including trend analysis, scope changes, and change orders.
• Serve as the single point of contact for sponsors, leading client communications and meetings, and managing issue triage and escalation.
• Drive timely, customer-focused problem solving and coordinate cross-functional resources to remove study obstacles.
• Oversee development of protocol-specific laboratory instructional documents and maintenance of laboratory specifications.
• Support proposal development, bid defense preparation, and development of sponsor- or program-specific standards and procedures.
• Capture lessons learned and support continuous improvement across projects and programs.

Benefits

• Benefits and resources supporting employees' and their families' physical, mental and emotional, financial, and social well-being.
• Health and welfare benefits may be offered, depending on the position.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager