Associate Manager, Admissions & Enrollment

Texas State Technical College•Marshall, TX

About The Position

The Associate Manager, Admissions & Enrollment at Texas State Technical College (TSTC) is a key leadership position responsible for overseeing Admissions Advisors and Enrollment Coaches. The role provides strategic direction, enhances the enrollment process, and supports prospective and current students from application to graduation. Reporting directly to the Senior Manager, Campus Enrollment, the position helps meet enrollment targets, optimize processes, and support student success while upholding TSTC’s core values of Excellence, Accountability, Service, and Integrity. The Associate Manager supervises, coaches, and mentors staff; supports enrollment goals and initiatives; manages a student caseload; and collaborates with campus departments and community partners. The role also oversees enrollment-related technology, records, reporting, compliance, and staff training. The hiring range is $57,542.40–$63,296.64 annually, with the final offer based on qualifications and experience. An equivalent combination of education, training, and relevant professional experience may be considered.

Requirements

Bachelor’s degree; exceptional experience may be considered in lieu of educational requirements.
Three years of experience in enrollment, admissions, sales, or a related field.
Ability to supervise, coach, and mentor staff.
Skills in setting and monitoring enrollment goals and addressing barriers.
Ability to collaborate effectively across departments to support students.
Ability to manage student caseloads and provide advisory support.
Expertise in using software programs for tracking and reporting.
Understanding of FAFSA, FERPA, and relevant regulations.
Skills in identifying training needs and coordinating staff development.
Ability to maintain accurate records and prepare data-driven reports.
Skills in representing and promoting the college at community events.

Responsibilities

Demonstrate TSTC’s core values of Excellence, Accountability, Service, and Integrity when interacting with stakeholders, customers, students, and the community.
Supervise, coach, and mentor Admissions Advisors and Enrollment Coaches.
Implement standardized admissions processes and practices, monitor service quality and performance metrics, and assess effects on enrollment numbers.
Assist in setting and monitoring new-student and persistence enrollment goals.
Flex staff resources to meet enrollment targets and address barriers at campus and statewide levels.
Collaborate with Admissions, Veteran Services, Financial Aid, the Registrar’s Office, Operations, and Student Services to support students and monitor their progress.
Plan and oversee enrollment initiatives, regional events, and ambassador programs to increase college visibility and attract a diverse student body.
Manage a student caseload, address complex enrollment and financial-aid questions, troubleshoot needs, and support student progression.
Guide students through the admissions process and ensure requirements are met.
Lead the use of software programs to review eligibility requirements, track financial-aid status, and monitor academic progress.
Use online platforms and software to maintain student records, track activity, and generate reports on monthly engagement targets and semester admissions objectives.
Stay current on FAFSA, FERPA, and relevant federal and state regulations governing student rights and information.
Review changes to enrollment-management policies and practices and provide guidance to the team.
Identify staff training needs and coordinate professional development, compliance, and mandatory college training.
Maintain accurate records of interactions, applications, and enrollments.
Use data to report on recruitment activities and effectiveness, adjusting strategies as needed.
Visit community locations, including high schools, to attend events and represent and promote TSTC.
Provide information about TSTC programs and applications.