Associate, Mail Services

Cotality•San Diego, CA
•Onsite

About The Position

The Associate, Mail Services processes incoming and outbound mail and provides general office support. The role is required to be physically present in Cotality’s San Diego office each day. The shift is generally between 7:00 a.m. and 4:00 p.m.; overtime may be required as business needs necessitate.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of related experience; college education may count toward related experience.
  • Excellent verbal and written communication skills.
  • Excellent customer and listening skills.
  • Ability to work independently and maintain tight deadlines.
  • Tenacity for solving detailed issues.
  • Analytical skills and good judgment.

Responsibilities

  • Process, print, and insert Credit BU mailers, invoices, and Consumer output bundles.
  • Handle incoming mail.
  • Mail merge, print, and insert ad hoc company communications.
  • Handle end-of-month consumable allocations.
  • Handle monthly funds transfers to Pitney Bowes.
  • Order supplies.
  • Create and receive purchase orders.
  • Provide general office support, including emptying shred bins, arranging equipment servicing, unloading paper and envelope pallets, stocking paper for campus printers, and creating UPS labels for outgoing packages.

Benefits

  • Generous paid time off and 11 paid holidays, plus well-being and volunteer time off.
  • Up to 16 weeks of fully paid parental leave and a baby stipend.
  • Multiple medical plan options with mental health and wellness support offerings.
  • 401(k) with company match and vesting after one year.
  • $400 annual well-being stipend.
  • Tuition assistance up to $5,250.
  • Recognition rewards, referral bonuses, and exclusive discounts.
  • Competitive salary and benefits package.
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