Associate Lead - Global Immigration

Infosys•Richardson, TX
•Onsite

About The Position

Infosys is seeking an Associate Lead for its Global Immigration team. This beginner-level role is intended for candidates developing a career in global immigration operations and compliance. The position supports day-to-day immigration operations, case management, audits, compliance, vendor coordination, and service-level commitments. The role is based in Richardson, Texas; candidates must live within commuting distance or be willing to relocate. Candidates must be authorized to work in the United States for any employer without employer-based visa sponsorship. Infosys is unable to provide immigration sponsorship for this role.

Requirements

  • Bachelor’s degree or foreign equivalent from an accredited institution; three years of progressive experience in the specialty may be substituted for each year of education.
  • At least three years of relevant work experience with a bachelor’s degree.
  • Knowledge of immigration policies and consulate information.
  • Authorization to work in the United States for any employer without employer-based visa sponsorship.
  • Ability to work within commuting distance of Richardson, Texas, or willingness to relocate there.
  • Ability to sit and work at a computer for extended periods.
  • Ability to communicate by telephone, email, or face to face.

Responsibilities

  • Execute and support daily immigration operations, processing cases in accordance with established procedures and service-level agreements.
  • Maintain accurate immigration records, trackers, and documentation for compliance and audit requirements.
  • Prepare, validate, and distribute operational reports and metrics on time.
  • Coordinate with immigration vendors to track case progress, resolve issues, and meet timelines.
  • Facilitate timely information and document flow among employees, stakeholders, vendors, and the immigration team.
  • Support immigration case management using working knowledge of immigration processes and requirements.
  • Provide operational support to the Immigration team to meet service delivery and business objectives.
  • Manage stakeholder communications and provide regular updates on case status and key deliverables.
  • Execute unit-specific performance management processes, including data tracking, reporting, and documentation support.
  • Ensure compliance with internal policies, process guidelines, and regulatory requirements.

Benefits

  • Medical, dental, vision, and life insurance
  • Long-term and short-term disability insurance
  • Health and dependent care reimbursement accounts
  • Accident, critical illness, hospital indemnity, and legal insurance
  • 401(k) plan and contributions dependent on salary level
  • Paid holidays and paid time off
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