About The Position

Klaviyo is seeking a Global Mobility and Immigration Program Lead to run its global mobility program, including visas, relocations, secondments, and international assignments. The role serves as Klaviyo’s subject matter expert on mobility and immigration, partnering with leadership to design the program and advise on best practices while balancing compliance, risk, and a positive employee experience. The position manages US visa petitions from kickoff through approval, coordinating internal stakeholders, outside counsel, and employees. It monitors changes in immigration requirements and relevant laws, helps keep employee work statuses compliant, assesses case risks, and communicates implications to employees. The role also manages relocation and service-provider relationships to support employees and their families, and develops US and international assignment processes that support employee career development and the company’s global talent bench.

Requirements

  • At least 8 years of experience in corporate immigration and/or global mobility.
  • Understanding of mobility-related tax and employment matters sufficient to identify potential issues early.
  • Clear written and verbal communication skills, including explaining visa timelines to employees and risk tradeoffs to leadership.
  • Self-starter comfortable in a fast-moving, scrappy environment.
  • Ability to work quickly while maintaining accuracy and data integrity.
  • Strong project, program, and vendor management skills, including prioritization and delegation.
  • Customer-service orientation and ability to make stressful employee situations easier to navigate.
  • Ability to handle sensitive information with discretion, tact, and integrity.

Nice To Haves

  • Corporate relocation experience.

Responsibilities

  • Serve as Klaviyo’s subject matter expert on global mobility and immigration.
  • Partner with leadership to design the mobility program and advise on best practices, balancing risk, compliance, laws, regulations, policies, procedures, and employee experience.
  • Drive US visa petitions from kickoff through approval, coordinating internal stakeholders, outside counsel, and employees.
  • Stay current on federal, state, and local HR and compensation laws and handle time-sensitive documentation and data across processes.
  • Monitor changes in the immigration landscape and track relevant updates for employees to help maintain compliant work statuses and anticipate employee questions.
  • Assess risks and shape strategies for individual immigration cases, communicating implications to employees.
  • Manage relationships with relocation and service partners to deliver a smooth move for employees and their families.
  • Develop processes for US and international assignments that support career development and strengthen the company’s global talent bench.
  • Perform other related duties as assigned.
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