Global Mobility and Immigration Program Lead

Klaviyo•San Francisco, CA
•$120,000 - $180,000

About The Position

Klaviyo is seeking a Global Mobility and Immigration Program Lead to run its global mobility program, covering visas, relocations, secondments, and international assignments. The role is responsible for building a compliant program that also offers employees a smooth, supportive experience as they move across borders and offices. The lead serves as Klaviyo’s subject matter expert on mobility and immigration, partnering with leadership to design the program and advise on best practices. They manage U.S. visa petitions from kickoff through approval, coordinate internal stakeholders and outside counsel, monitor regulatory developments, and guide case strategy and employee communications. They also manage relocation and service partners, support employees and their families through moves, and develop U.S. and international assignment processes that contribute to employee career development and the company’s global talent bench. The position may require up to 10% travel, coordinated in advance.

Requirements

  • At least 8 years of experience in corporate immigration and/or global mobility.
  • Understanding of the tax and employment aspects of mobility sufficient to identify potential issues early.
  • Clear written and verbal communication skills, including the ability to explain visa timelines to employees and risk tradeoffs to leadership.
  • Self-starter comfortable working in a fast-moving, scrappy environment while maintaining accuracy and data integrity.
  • Strong project, program, and vendor management skills, including prioritization and delegation where appropriate.
  • Customer-service orientation and ability to help people through stressful situations.
  • Ability to handle sensitive information with discretion, tact, and integrity.

Nice To Haves

  • Corporate relocation experience.

Responsibilities

  • Build and advise on Klaviyo’s global mobility and immigration program, balancing compliance, risk, policies, procedures, and employee experience.
  • Manage U.S. visa petitions from kickoff through approval and coordinate internal stakeholders, outside counsel, and employees.
  • Handle time-sensitive documentation and data across immigration and mobility processes.
  • Stay current on federal, state, and local HR and compensation laws and monitor changes to immigration requirements and the broader immigration landscape.
  • Track relevant developments and communicate their implications to employees; assess risks and shape strategy for individual cases.
  • Manage relocation and service partners to deliver a smooth moving experience for employees and their families.
  • Develop processes for U.S. and international assignments that support employee career development and strengthen the company’s global talent bench.
  • Perform other related duties as assigned.
  • Travel up to 10% for purposes such as new-hire onboarding, client or partner work if applicable, team meetings, and industry events; travel is coordinated in advance.

Benefits

  • The total compensation package may include participation in the company’s annual cash bonus plan.
  • Equity may be included in the total compensation package.
  • Sign-on payments may be included in the total compensation package.
  • A comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
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