Associate Insurance Advisor

Rivian•Riverdale, GA

About The Position

The Associate Insurance Advisor is a consultative expert within the Rivian Agency who analyzes complex customer needs, designs tailored coverage solutions, and provides guidance on multi-state regulatory and underwriting matters. The role addresses complex multi-state distribution challenges and works alongside Advisors and customer service representatives. The advisor assesses client risk profiles, recommends coverage structures and carrier partners, manages unusual or complex cases, and advocates for customers with carrier partners. The role also serves as a technical resource for Rivian teams, supports insurance sales growth, maintains compliant and accurate documentation, and provides diligent customer follow-up.

Requirements

  • 2–5 years of demonstrated sales experience in personal lines property and casualty insurance.
  • Active resident property and casualty insurance license.
  • Deep knowledge of property and casualty products and underwriting guidelines across multiple carriers.
  • Ability to remain calm and consultative under pressure.
  • Exceptional active-listening skills, including the ability to identify key coverage points and build trust.
  • BA/BS in Business or Communications, or equivalent professional experience.
  • Willingness and ability to work non-standard hours, including weekends, nights, and holidays.

Nice To Haves

  • Experience maintaining active non-resident insurance licenses across a broad range of states.

Responsibilities

  • Assess client risk profiles, design customized coverage solutions, and recommend appropriate policy structures and carrier partners.
  • Evaluate complex or unusual cases, including high-limit policies and multi-policy, multi-state accounts with unique underwriting challenges; recommend suitable coverage structures.
  • Provide technical guidance to customer-facing Rivian teams on insurance regulations and product details.
  • Advocate for customers with carrier partners to ensure complex risks are placed correctly and efficiently.
  • Contribute to the successful execution and sales growth of Rivian Insurance.
  • Maintain meticulous documentation and uphold compliance and quality standards.
  • Provide diligent follow-up and service that exceeds customer expectations.

Benefits

  • Paid vacation
  • Paid sick leave
  • Life insurance
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • 401(k) Plan, subject to eligibility requirements
  • Employee Stock Purchase Program, subject to eligibility requirements
  • Annual performance bonus and equity awards may be available
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