About The Position

The Associate I, Retail Sales Cashier provides exceptional customer service by welcoming customers and responding to inquiries promptly and professionally. The role helps maintain a well-stocked, organized sales floor and uses a computer-based point-of-sale system to ensure product quality and pricing are accurate at purchase. The associate also supports the organization’s roundup initiative by engaging customers and explaining the mission it supports. This position performs cashiering, opening and closing procedures, customer assistance, and sales-floor upkeep. It helps maintain safe, clean, organized, and well-stocked point-of-sale areas, sales floors, and restrooms; follows retail and safety policies; and may cross-train or provide backup in other areas. Duties may include additional responsibilities as needed.

Requirements

  • A high school diploma or equivalent is preferred.
  • One year of retail sales or cash handling experience is preferred.
  • Accuracy with numbers and general calculations, including understanding the value of U.S. coins and currency and performing basic addition, subtraction, and multiplication.
  • Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
  • Ability to operate a computer-based cash register and credit card machine.
  • Ability to withstand prolonged standing, bending, and lifting for up to eight hours per day.
  • Ability to see color for accurate transactions.
  • Ability to work a varied schedule that includes weekends, evenings, and holidays, with occasional overtime as necessary.
  • Open availability is required.

Nice To Haves

  • High school diploma or equivalent.
  • One year of retail sales or cash handling experience.

Responsibilities

  • Verify till counts, process accurate cashier transactions, and maintain a balanced cash drawer using a computer-based point-of-sale system.
  • Promote the roundup initiative by engaging customers and sharing information about the mission it supports.
  • Provide excellent customer service in keeping with company values and assist customers with questions, concerns, and purchases.
  • Complete opening and closing procedures.
  • Keep the sales floor clean and organized by cleaning and organizing shelves and racks, picking items up from the floor, putting away products from racks, carts, or baskets, and returning unwanted items to their proper places.
  • Maintain safe, clean, organized, and well-stocked point-of-sale areas, sales floors, and restrooms.
  • Initiate customer delight/power hour calls over the intercom to organize and clean the sales floor.
  • Follow retail center policies and procedures and safety processes and procedures.
  • Cross-train in other departments or areas and provide backup as required.
  • Perform additional duties as required.

Benefits

  • Eligible for DailyPay, a voluntary benefit that provides access to earned pay on the employee’s preferred schedule.
  • Part-time employees in the Retail and Sales/Operations Division are eligible for paid holidays, sick leave, jury duty, and bereavement leave.
  • Employees may make pre-tax or post-tax (Roth) contributions to the retirement plan; employees must be at least 18 to participate.
  • Goodwill of Colorado is an employer eligible for the Public Service Loan Forgiveness Program.
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