Part-Time Donation Services Associate - Simms Store

Goodwill of Colorado • Littleton, CO

17h • Onsite

About The Position

The Associate I, Donation Services is typically the first point of contact for customers dropping off items at retail centers or stand-alone donation centers. The role provides friendly, efficient customer service, helps customers unload donations when needed, and handles donated goods with care. Associates inspect and sort items for the sales floor or shipment to other locations, while maintaining a safe, clean, and organized donation entrance and parking area. The position may involve working at remote donation centers, sheds, or trailers and supporting other departments as needed.

This is a part-time position at the Simms Store, paying $17.01 per hour. The work takes place outside in varying weather conditions and temperatures. Donation hours are Monday through Saturday, 8:00 a.m. to 8:30 p.m., and Sunday, 9:00 a.m. to 7:00 p.m. Associates must be available for a varied schedule that may include weekends, evenings, and holidays, with occasional overtime as necessary.

Requirements

• Ability to make decisions in accordance with Goodwill standards and guidelines.
• Basic computer skills, including logging into a computer system to order supplies and send and receive email.
• Ability to work in varying weather conditions and temperatures.
• Ability to use safety equipment such as a dolly or pallet jack to assist with lifting heavy objects.
• Ability to read, comprehend, write, and communicate effectively in English.
• Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
• Ability to work a varied schedule that includes weekends, evenings, and holidays, with occasional overtime as necessary.
• Ability to perform the essential duties satisfactorily, with reasonable accommodations where applicable.

Nice To Haves

• High school diploma or equivalent preferred.
• One year of retail experience preferred.

Responsibilities

• Greet customers promptly, provide courteous customer service, and answer product questions as needed.
• Assist customers by unloading donations from vehicles or other areas.
• Handle donated items with care and sort them into appropriate bins or production areas.
• Inspect donations and determine their quality for the sales floor or shipment to other locations.
• Maintain a safe, clean, and organized environment in donation entrance and parking lot areas.
• When assigned to a remote donation center, shed, or trailer, follow opening and closing procedures and keep supplies stocked.
• Track and report donation levels daily at remote sites to prevent trailers from becoming overstocked.
• Communicate promptly when donation warehouses or trailers are becoming full and a truck is needed.
• Follow retail center and donation center policies and procedures.
• Assist drivers with loading and unloading donations onto trucks when necessary.
• Follow safety processes and procedures to help maintain a safe work environment.
• Cross-train in other departments or areas and provide backup as required.
• Report to the store ADC or stand-alone center when necessary.
• Perform additional duties as required.

Benefits

• Eligible part-time Retail and Sales/Operations employees may receive paid holidays, sick leave, jury duty leave, and bereavement leave.
• Employees may make pre-tax or post-tax (Roth) contributions to the retirement plan; employees must be at least 18 years old to participate.
• Eligible for DailyPay, a voluntary benefit that provides access to earned pay on an employee's chosen schedule.
• Goodwill of Colorado is an employer eligible for the Public Service Loan Forgiveness Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED