Associate HIV Case Manager

Schuylkill • Allentown, PA

3d • Onsite

About The Position

The Associate HIV Case Manager provides assistance to HIV case managers to help ensure client needs and documentation requirements are met. The role supports case management services through clerical assistance, client paperwork, data entry, transportation scheduling, tracking of case management items, chart audits, and quality improvement initiatives.

Requirements

• Associate’s degree in a health care- or human services-related field.
• Two years of experience in a health care setting.
• Microsoft Office and data entry skills.
• American Heart Association Basic Life Support certification; Pennsylvania certification is required within 90 days.
• Ability to lift and carry 25 pounds.
• Frequent sitting and standing, and frequent keyboard use; patient care providers may need to kneel, bend, squat, and perform CPR.

Responsibilities

• Provide case management clerical support, including tracking and assistance with documentation for recertification and service provision.
• Assist clients with applications and paperwork for insurance and other entitlement programs.
• Update patient information in CAREWare, EPIC, and the case management services database.
• Schedule transportation for medical appointments.
• Procure gift cards and other case management items and accurately track them according to internal audit recommendations.
• Assist with case management chart audits and quality improvement initiatives as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree