Associate HIV Case Manager
About The Position
Provides assistance to HIV case managers to help ensure that client needs and documentation requirements are met. The role provides clerical and administrative support for case management, assists clients with applications and paperwork for insurance and entitlement programs, and maintains patient information and records in designated systems. The position also supports transportation scheduling, tracking case management items, chart audits, and quality improvement initiatives. It is an onsite, day-shift position at Lehigh Valley Hospital–17th Street, scheduled Monday through Friday from 8:30 AM to 5:00 PM.
Requirements
- Associate’s degree in a health care- or human services-related field.
- Two years of experience in a health care setting.
- Microsoft Office skills and data-entry skills.
- American Heart Association Basic Life Support certification for Pennsylvania within 90 days.
Responsibilities
- Provide case management clerical support, including tracking and assisting with documentation needed for recertification and service provision.
- Assist clients in preparing applications and other paperwork for insurance and entitlement programs.
- Update patient information in CAREWare, EPIC, and the case management services database.
- Schedule transportation for medical appointments.
- Procure gift cards and other case management items and ensure accurate tracking in accordance with internal audit recommendations.
- Assist with case management chart audits and quality improvement initiatives as necessary.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
