Associate Field Service Technician - Thomasville, GA - Transport

Stryker • Thomasville, GA

13d • Onsite

About The Position

The Associate Field Service Representative supports a designated service territory by repairing and delivering Stryker equipment, with a focus on Transport solutions. Products include stretchers, transport chairs, bed frames, and temperature management systems. The position offers an opportunity to gain experience and advance to a more senior ProCare role within Stryker. The role is field-based and involves 40% travel.

Requirements

• High school diploma.
• Must be at least 21 years of age to meet driving requirements.
• Valid driver license in the state of residence and a good driving record; must operate a company vehicle in accordance with company policy.
• Willingness and ability to work an extended work week, including nights and weekends at times.
• Basic electronic and mechanical aptitude.

Responsibilities

• Perform required quality control checks and preventative maintenance, global hold repairs, and wireless upgrades.
• Use computer software to document work, order parts, and access training materials and other resources.
• Provide high-quality customer service in support of the sales team and promote equipment and service usage by building and maintaining customer relationships.
• Work mostly independently and collaborate with teammates, including by assisting with Field Service projects and initiatives.
• Maintain Field Service metrics, including hours and overtime accountability, inventory accuracy, and timely documentation.
• Repair and deliver Transport equipment in the designated service territory.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED