Associate Field Service Technician - Dallas, TX - Transport

Stryker • Dallas, TX

4d • $27 - $37 • Onsite

About The Position

The Associate Field Service Representative supports a designated service territory by repairing and delivering Stryker equipment, with a focus on Transport solutions. Products include stretchers, transport chairs, bed frames, and temperature management systems. This role offers an opportunity to gain experience and advance into a more senior ProCare role within Stryker.

The position is field-based and includes approximately 20% travel. The technician works mostly independently while also collaborating with teammates on Field Service projects and initiatives. The role requires customer service, equipment maintenance and repair, documentation, and adherence to service metrics. The hourly pay range is $27.00–$37.05.

Requirements

• High school diploma.
• Must be at least 21 years of age to meet driving requirements.
• Valid driver license in the state of residence and a good driving record; the role involves operating a company vehicle and following company policy.
• Willingness and ability to work an extended work week, including nights and weekends at times.
• Basic electronic and mechanical aptitude.

Responsibilities

• Perform required quality control checks and preventative maintenance, global hold repairs, and wireless upgrades.
• Use computer software to complete documentation, order parts, and reference training materials.
• Provide high-quality customer etiquette in support of the sales team and promote equipment and service usage by establishing and maintaining effective customer relationships.
• Work mostly independently and collaborate with teammates across the business, including assisting with Field Service projects and initiatives.
• Maintain Field Service metrics, including hours and overtime accountability, inventory accuracy, and documentation cadence.
• Repair and deliver Stryker Transport equipment, including stretchers, transport chairs, bed frames, and temperature management systems.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED