Associate Field Service Technician - Greenville, SC - Transport/Treatment

Stryker • Greenville, SC

1d • $25 - $34 • Onsite

About The Position

The Associate Field Service Representative supports a designated service territory by repairing and delivering Stryker equipment, with a focus on Transport and Treatment solutions. Products include stretchers, transport chairs, bed frames, defibrillators, Automated External Defibrillators (AEDs), and chest compression systems. This field-based position offers an opportunity to gain experience and advance into a more senior ProCare role within Stryker. Travel is 70%.

Requirements

• High school diploma.
• At least 21 years of age to meet driving requirements.
• Valid driver license in the state of residence and a good driving record; the role involves operating a company vehicle and following company policy.
• Willingness and ability to work an extended work week, including nights and weekends at times.
• Basic electronic and mechanical aptitude.
• Ability to lift 75–80 pounds unassisted and perform the physical activities required for the role.
• Coordination of eye, hand, and foot movement; ability to grasp by hand and meet cognitive demands including visual and auditory discrimination, memory, reading ability, and memory retention.

Responsibilities

• Perform required quality control checks and preventative maintenance, global hold repairs, and wireless upgrades.
• Use computer software to complete documentation, order parts, and access training materials.
• Provide excellent customer service in support of the sales team and promote equipment and service usage by building and maintaining effective customer relationships.
• Work mostly independently and collaborate with teammates across the business, including supporting Field Service projects and initiatives.
• Maintain Field Service metrics, including hours and overtime accountability, inventory accuracy, and documentation cadence.
• Move, set up, and demonstrate equipment as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED