Assoc Field Access Dir, Derm, Oklahoma–North Texas

Incyte Corporation•Oklahoma City, OK

24d

About The Position

The Associate Field Access Director is a customer-facing role focused on coverage and access education in the Oklahoma–North Texas geography. The position works to minimize payer and pharmacy barriers for patients and providers by sharing accurate information about managed care coverage, payer policies, and affordability options for Incyte products. The role works with internal partners, including Sales, Patient Access, and Market Access, as well as external healthcare professionals and office staff, to help resolve access and affordability concerns. The role also develops local access strategies and business plans, analyzes customer needs and opportunities, collaborates across functions, and supports continuous improvement of patient access services and the customer experience. The position is expected to be in the field calling on customers three to four days per week.

Requirements

Bachelor’s degree or equivalent experience in a relevant field such as healthcare, business, or life sciences.
At least 5 years of pharmaceutical or healthcare experience.
Experience working with specialty pharmacies, retail dermatology pharmacies, distribution hubs, and managed care.
Self-motivation and initiative, sound judgment, strong cross-functional collaboration, and ability to learn and adapt to overcome obstacles.
Resilience and adaptability, including the ability to recover from setbacks and learn from mistakes.
Ability to lead without authority in complex cross-functional teams and build long-term strategic partnerships.
Demonstrated ability to translate vision and strategy into tactical plans and develop and execute localized strategic plans.
Experience interacting with key opinion leaders or high-influence customers in large group practices, hospitals, or managed care organizations.
Effective communication, presentation, and decision-making skills, particularly in resource allocation.
Ability to communicate strategy and tactics clearly in a way that motivates and energizes customer teams.
Strong business analytics skills and ability to analyze metrics to assess progress against objectives.

Nice To Haves

Prior therapeutic-area or biologics experience is highly desirable.
District management, patient access, and/or managed markets experience is preferred.

Responsibilities

Educate healthcare professionals and office stakeholders on prior authorization requirements, coverage status, payer appeals, medical exceptions, alternate funding options for uninsured and underinsured patients, and related processes and timelines.
Provide live education to healthcare professionals and office staff on access topics.
Build and maintain relationships with healthcare professionals, office stakeholders, and assigned healthcare systems to help resolve payer and utilization-management criteria issues.
Monitor in-process patient cases through a patient navigator portal with appropriate patient consent.
Help customers navigate specialty pharmacy and retail dermatology pharmacy services and distribution.
Maintain knowledge of payer geographic presence and influence, payer mix, product coverage, payer policies, reimbursement, and access across Incyte patient support programs.
Ensure activities comply with applicable regulations, laws, and company policies.
Set objectives and develop, explain, and implement solutions for patient access.
Develop business plans through strategic analysis of local customers, issues, and opportunities.
Work with other functional areas to identify and respond to local opportunities and customer needs.
Collaborate with the Dermatology Business Director on a local access strategy that supports KPI goals and objectives.
Partner with internal teams and external vendors to improve patient access deliverables, services, and customer experience.
Work with compliance and legal partners to ensure programs comply with and adapt to regulations and laws.
Call on customers in the field three to four days per week.