Associate Executive Director

Mira Vie at Forsgate•Monroe Township, NJ

16h

About The Position

Distinctive Living is seeking an Associate Executive Director to support the overall operations and success of Mira Vie at Forsgate, a senior living community. Working closely with the Executive Director, this hands-on leader helps oversee daily operations, team member performance, resident satisfaction, occupancy, and financial results while maintaining a welcoming, safe, and engaging environment for residents. The role offers an opportunity to make a meaningful impact on residents, families, and team members while developing a leadership career in senior living.

Requirements

Two to four years of management experience in senior living, healthcare, hospitality, or a related service-oriented industry.
Experience supervising teams, managing operational priorities, and supporting departmental performance.
Knowledge of budgeting, staffing, customer service, and operational management.
Understanding of applicable regulations and licensing requirements for senior living and assisted living communities.
Obtain and maintain any required state-specific administrator or assisted living credentials, as applicable to the community and position.
Meet applicable health requirements, including TB screening, and successfully pass a criminal background check.
Genuine passion for working with older adults and providing exceptional service to residents and their families.
Strong leadership, team-building, and employee development skills.
Excellent written, verbal, and interpersonal communication skills.
Strong organizational skills and ability to prioritize multiple responsibilities in a fast-paced environment.
Sound judgment, analytical thinking, and effective problem-solving abilities.
High level of initiative, accountability, professionalism, and attention to detail.
Strong customer service orientation and ability to build positive relationships.
Ability to adapt to changing priorities and make informed operational decisions.
Commitment to resident dignity, safety, satisfaction, and quality of life.
Ability to stand, walk, sit, and perform routine physical activities throughout the community.
Ability to communicate effectively with residents, families, team members, vendors, and community partners.
Flexibility to work occasional evenings, weekends, or additional hours as needed to support community operations.
Availability to respond to operational needs on an on-call basis, as required.
Occasional travel may be required.
Ability to meet the physical requirements of the position, with or without reasonable accommodation.

Nice To Haves

Bachelor’s degree in Healthcare Administration, Gerontology, Business Administration, Hospitality, or a related field preferred.

Responsibilities

Support the Executive Director in managing daily community operations and serve as a point of contact for team members, residents, families, prospective residents, vendors, and community partners.
Supervise, coach, motivate, and develop department leaders and team members; support recruiting, onboarding, training, performance management, and employee retention in accordance with company policies.
Promote resident satisfaction, engagement, and retention by ensuring consistent, high-quality service and promptly addressing concerns.
Partner with the Executive Director and sales team to achieve occupancy goals, support prospective resident relationships, and encourage resident renewals and retention.
Assist with developing and managing annual operating and capital budgets; monitor expenses, identify cost savings and revenue growth opportunities, and support financial goals.
Oversee property standards with appropriate departments, including routine inspections, preventative maintenance, cleanliness, safety, and overall presentation.
Help ensure compliance with company policies, applicable federal, state, and local regulations, licensing requirements, and operational procedures.
Build positive relationships with residents and families, support resident council activities, and promote dignity, respect, and inclusion.
Develop relationships with local businesses, healthcare providers, civic organizations, and other community partners to strengthen the community’s reputation and visibility.
Facilitate department head, team member, and resident meetings as needed to communicate priorities, address concerns, and support continuous improvement.
Stay informed about senior living industry trends, competitor offerings, and best practices to improve resident services, operational efficiency, and community performance.
Perform other duties as assigned.