Associate Document Management Technician

Abbott

8d • $15 - $30 • Remote

About The Position

The Associate Document Management Technician reviews incoming provider, payor, and patient correspondence to determine appropriate document naming conventions, routing, and electronic filing within OnBase and EPIC. The role handles incoming correspondence and performs administrative duties such as mail service tasks, filing, printing, scanning, and responding to end-user requests. Work processes must comply with state and federal regulations and HIPAA guidelines.

This is a remote position requiring 2–3 days per month in the office at 1 Exact Lane in the Revenue Cycle department. The role supports Abbott’s diagnostics business and its Point of Care and molecular diagnostic solutions.

Requirements

• High school diploma or General Education Degree (GED).
• Experience with Electronic Health Record (EHR) operating systems and work involving electronic records.
• Proficiency with computer systems, keyboarding, and Microsoft Office Suite or related software.
• Knowledge of medical terminology and/or health insurance terms.

Nice To Haves

• Two years of Revenue Cycle billing or Health Information Management (HIM) experience.
• Experience with OnBase, Epic, or another EHR application.

Responsibilities

• Sort, deliver, and prepare or process correspondence received electronically and via mail.
• Review and act on indexed correspondence exceptions from all ingress methods.
• Participate in document collection to satisfy time-sensitive payor audits.
• Provide supporting documentation through EPIC’s Release of Information module to payors and government representatives in accordance with HIPAA regulations.
• Perform general and specific administrative duties, including mail service tasks, filing, printing, scanning, and handling end-user requests.

Benefits

• Career development with an international company.
• Employees may qualify for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with a high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, an affordable and convenient path to earning a bachelor’s degree.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED