Fulfillment Associate - Document Management

Wolters Kluwer • Wilmington, DE

1d • $27,700 - $46,450 • Onsite

About The Position

Wolters Kluwer is hiring an entry-level Fulfillment Associate to support supply chain operations and help ensure customer orders are accurately processed and shipped on time. The position supports order entry, administration, shipping, inventory checks, demand planning, and customer service while providing an opportunity to learn foundational skills in supply chain operations. The role is based at the Wilmington, Delaware office, 1209 North Orange St., and is scheduled Monday through Friday from 3:00 p.m. to 12:00 a.m., with no weekends.

The company describes the team as supportive and collaborative, and highlights opportunities for growth and professional development. The listed compensation range is $27,700 to $46,450 USD; actual offers may depend on factors including skills, experience, and hiring location. Wolters Kluwer promotes an inclusive workplace and is an Equal Opportunity / Affirmative Action employer.

Requirements

• Proficiency in using order entry software.
• Ability to maintain accuracy in order processing.
• Basic understanding of customer service principles.
• Effective verbal and written communication skills.
• Ability to manage time and prioritize tasks.
• Willingness to work collaboratively with team members.
• Understanding of inventory checks and reporting.
• Ability to maintain and organize operational documents.
• Ability to work in the Wilmington, Delaware office.

Responsibilities

• Accurately enter orders into the system.
• Perform order administration tasks.
• Assist with preparing packages for shipment.
• Coordinate with third-party vendors for order fulfillment.
• Support inventory checks and report discrepancies.
• Maintain operational documents and records.
• Assist in demand planning under supervision.
• Ensure customer service standards are met.
• Respond to basic customer inquiries.
• Help with general administrative duties as needed.

Benefits

• Medical, dental, and vision plans.
• 401(k).
• Flexible spending account (FSA) and health savings account (HSA).
• Commuter benefits.
• Tuition assistance plan.
• Vacation and sick time.
• Paid parental leave.
• Growth potential opportunities.
• Professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed