Fulfillment Associate - Document Management

Wolters Kluwer • Wilmington, DE

2d • Onsite

About The Position

Wolters Kluwer is hiring an entry-level Fulfillment Associate to support customer order processing and shipping in its Wilmington, Delaware office. The role helps streamline order entry, administration, and shipping processes to ensure orders are accurately processed and shipped on time. It offers an opportunity to begin a career in supply chain operations while supporting the team and developing foundational skills.

The position is based at 1209 North Orange Street, Wilmington, DE 19801. The stated schedule is Monday through Friday, with no weekends. The role is part of a small, supportive team and offers growth opportunities and professional development.

Requirements

• Proficiency in using order entry software.
• Ability to maintain accuracy in order processing.
• Basic understanding of customer service principles.
• Effective verbal and written communication skills.
• Ability to manage time and prioritize tasks.
• Willingness to collaborate with team members.
• Basic understanding of inventory checks and reporting.
• Ability to maintain and organize operational documents.
• Ability to work in the Wilmington, Delaware office.

Responsibilities

• Accurately enter orders into the system.
• Perform order administration tasks.
• Assist with preparing packages for shipment.
• Coordinate with third-party vendors for order fulfillment.
• Support inventory checks and report discrepancies.
• Maintain operational documents and records.
• Assist with demand planning under supervision.
• Ensure customer service standards are met.
• Respond to basic customer inquiries.
• Help with general administrative duties as needed.

Benefits

• Medical, dental, and vision plans
• 401(k)
• FSA/HSA
• Commuter benefits
• Tuition assistance plan
• Vacation and sick time
• Paid parental leave
• Growth potential opportunities
• Professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed