Associate Director - Reinsurance Claims

Howden•Edina, MN

About The Position

Howden Re is a global reinsurance broker and risk, capital, and strategic advisor focused on innovation, analytics, and client service. Howden Tiger’s Accounting and Claims team is seeking an Associate Director to handle reinsurance claims functions for clients, working with external clients and reinsurers as well as internal broker teams. The role includes managing claims for selected client accounts, coordinating claims transactions and settlements, supporting client funding and reporting needs, and helping train new hires.

Requirements

Bachelor’s degree.
At least 4 years of reinsurance intermediary claims experience.
Proficiency with Microsoft Office products.
Must be authorized to work in the United States.

Nice To Haves

Experience in multiple lines of business, including property; long-tail casualty such as workers’ compensation, commercial general liability, or professional liability; specialty; or excess and surplus lines.

Responsibilities

Maintain relationships with brokers, clients, and reinsurers to support clear communication and high-quality client service.
Receive initial loss notices, loss status updates, and proofs of loss from clients and forward them to applicable reinsurers.
Confirm treaty coverage and review contract wording for retention and limits, LAE treatment, loss reporting requirements, loss attachment basis, and related terms.
Prepare or review loss calculations for accuracy and compliance with contract terms.
Process claims transactions in the accounting and claims system.
Track reinsurer settlements, follow up on payments as needed, and promptly forward collected funds to clients.
Attend client claims audits as needed.
Perform reinsurance claims functions for selected client accounts and provide backup coverage for other accounts as needed.
Review new contract wordings for key terms and enter them into the system of record.
Monitor and diary claims reporting and request updates from clients on stale claims.
Prepare reporting forms and adjustment calculations for client use as needed.
Assist clients with calculating Schedule F funding requirements and obtain Letters of Credit from reinsurers, ensuring beneficiary requirements are met and documents are received before company deadlines.
Coordinate with other departments to promptly forward funds to payees.
Monitor reinsurer approval status and obtain approval for new reinsurers as needed.
Assist in maintaining the reinsurer database.
Assist with or lead training for new hires on systems, reinsurance concepts, claims, and related topics.