Associate Director - Reinsurance Claims

Howden•Edina, MN

About The Position

Howden Re is a global reinsurance broker and risk, capital, and strategic advisor focused on innovation, analytics, and client service. The Accounting and Claims team is seeking an Associate Director with at least four years of experience handling reinsurance claims for clients. The role involves working with external clients and reinsurers as well as internal broker teams, and performing claims functions for selected client accounts while providing backup coverage for other accounts. Experience across multiple lines of business is a plus.

Requirements

Bachelor’s degree.
At least 4 years of reinsurance intermediary claims experience.
Proficiency with Microsoft Office products.
Must be authorized to work in the U.S.

Nice To Haves

Experience in multiple lines of business, including property; long-tail casualty such as workers compensation, commercial general liability, or professional liability; specialty; or excess and surplus lines.

Responsibilities

Maintain relationships with brokers, clients, and reinsurers to support clear communication and high-quality client service.
Receive initial loss notices, loss status updates, and proofs of loss from clients and forward them to applicable reinsurers.
Confirm treaty coverage and review contract wording for retention and limit, LAE treatment, loss reporting requirements, and loss attachment basis.
Prepare or review loss calculations for accuracy and compliance with contract terms.
Process claims transactions in the accounting and claims system.
Track reinsurer settlements, follow up for payment as needed, and promptly forward collected funds to clients.
Attend client claims audits as needed.
Perform reinsurance claims functions for selected client accounts and provide backup coverage for other accounts as needed.
Review new contract wordings for key terms and enter them into the system of record.
Monitor and diary claims reporting and request updates from clients on stale claims.
Prepare reporting forms and adjustment calculations for client use as needed.
Assist clients with calculating Schedule F funding requirements and obtain Letters of Credit from reinsurers, ensuring beneficiary requirements are met and documents are received before company deadlines.
Work with other departments to forward funds to payees promptly.
Monitor reinsurer approval status and obtain approval of new reinsurers as needed.
Assist with maintaining the reinsurer database.
Assist with or lead training for new hires on systems, reinsurance concepts, claims, and related topics.