Associate Director, Programmatic

Adelphi Group•New York, NY

4d•$120,000 - $130,000•Hybrid

About The Position

This role is accountable for the performance, development, and results of a client account or multiple accounts. The Associate Director will lead account decisions, budget spending, and staffing. They will build relationships with mid to senior-level stakeholders at clients, serving as a customer relationship manager and developing capabilities. The position involves approving vendor selections and scopes, overseeing team meetings with vendors, and contributing expertise to the selection process. A key responsibility is leading the design of reporting dashboards and developing presentations to clearly communicate results, ensuring the accuracy of all reporting. The role also involves developing long-term solutions for clients, including custom data management and data solutions. Tactically, the Associate Director will manage a small group of managers and/or professional employees, overseeing their performance, development, and coaching. They will adapt account plans and priorities to address resource and operational challenges and collaborate with partners and colleagues across functions and centers of excellence.

Requirements

Proven track-record of successfully seeking out and curating new business relationships and/or solutions; developing solutions using new or existing processes
Experience building team leadership qualities and soft skills needed to manage up/down/laterally
Experience working with and approving vendor selections and scopes and expertise in vendor selection
Experience ensuring departmental standards & process are customized to fit the specific needs of assigned clients and are implemented across all campaigns.
Substantial experience designing reporting dashboards with ability to lead others in this work; strong presentation abilities to ensure results are clearly communicated
Knowledge of technology or measurement ad tech solutions, including platforms
Examples include DV360, Adwords, The Trade Desk, Roku, Vistar, Facebook, Snapchat, etc.
Intermediate to strong data analysis skills
Provides technical guidance to employees, colleagues and/or clients
A history of team management/mentorship and a comfort with internal/external-facing communication
Confident collaborating with others and creating environment to welcome others’ ideas
Experience with Project / Account Management
Advanced communication skills; clear and succinct communication

Nice To Haves

Advanced ability to anticipate, recognize and clearly define problems using various techniques to systematically analyze, weigh alternatives and propose solutions
Experience with managing existing business relationships, partnerships, and alliances internally and externally
Proven ability to assess and rank issues and tasks in order of importance for taking action
Intermediate/advanced knowledge of technology or measurement ad tech solutions, including platforms

Responsibilities

Accountable for the performance, development and results of a small client account or across multiple accounts; leads account decisions, budget spending, and staffing
Builds relationships with mid to senior level stakeholders at clients; builds capabilities and serves as customer relationship manager
Approves vendor selections and scopes; oversees the team meeting with vendors; brings own expertise to vendor selection
Leads design of reporting dashboards and develops presentations to ensure results are clearly communicated. Owns accuracy of all reporting
Develops long-term solutions for clients including custom data management solutions and data solutions
Tactically manages a small group of managers and/or professional employees; has responsibility for performance, development and coaching of direct team
Adapts account plans and priorities to address resource and operational challenges
Collaborates with partners/colleagues across functions and/or centers of excellence