Associate Director of Access Center

Metropolitan State University of Denver•Denver, CO

3d•$74,944 - $95,000•Hybrid

About The Position

The Associate Director of the Access Center (AC) works under the general direction of the Director and supervises and manages the performance of 3–4 Accessibility Coordinators. The role provides direct, comprehensive accommodation support to students and consults with academic departments and staff to promote compliance with the Americans with Disabilities Act and Section 504 of the Rehabilitation Act of 1974. The Associate Director manages accommodation services for students with visual impairments and facilitates collaborative partnerships with faculty to reduce accessibility barriers in university learning environments. The position supports the AC’s strategic planning, policy development, outreach, training, assessment, reporting, and student engagement. It represents the Center on campus committees and working groups, serves as a faculty liaison to designated departments and programs, and provides professional development and consultative guidance on access and accommodation issues. The Associate Director provides general departmental oversight in the Director’s absence and represents the Director at meetings as needed. The role also conducts accommodation eligibility intake and documentation reviews, determines reasonable accommodations, coordinates services with faculty and staff, maintains student records, and counsels students about accommodation rights and responsibilities, university policies, self-advocacy, career awareness, and resources. For students who are blind or have significant visual impairments, the Associate Director coordinates case management and services, works with faculty and accessibility staff to address course access, and recruits staff to support access in learning environments. The position monitors academic progress, provides coaching, makes referrals, and develops student engagement opportunities focused on community, well-being, belonging, peer support, and academic empowerment. The role is hybrid, with regular hours Monday through Friday, 8:00 a.m. to 5:00 p.m. Evening or weekend work and travel may be required as needed. The anticipated salary range is $74,944–$95,000.

Requirements

Bachelor’s degree from an accredited college or university.
Five years of experience in disability services within post-secondary education.
Experience interpreting and applying ADA and Section 504 requirements.
Experience administering disability accommodations and related support services.
Two years of direct supervisory experience.

Nice To Haves

Master’s degree in Rehabilitation Counseling, Counseling, College Student Personnel, Education, or a related field; alternatively, a bachelor’s degree with five years of relevant experience working in a postsecondary disability services office.
Demonstrated experience providing case management services and accommodations to students with visual impairments.
Demonstrated experience leading program outreach activities, including transition and accessibility-awareness programming.
Demonstrated experience with student-led groups, peer mentorship programs, and fostering belonging for students with disabilities.
Experience with disability services management systems such as Accommodate, AIM, ClockWork, or similar platforms.

Responsibilities

Supervise and manage the performance of Accessibility Coordinators.
Support the AC leadership team in developing strategic vision and plans, advancing common goals, and communicating the Center’s mission, vision, and goals.
Advise and support the Director in oversight, planning, and vision for the Access Center.
Provide leadership support for policy development and interpretation of applicable laws and mandates.
Lead, schedule, develop, facilitate, and evaluate annual Access Center outreach activities, programs, and trainings.
Provide professional development training to university professional staff, support-service offices, student employees, Admissions, the Student Academic Success Center, and faculty.
Plan and oversee the annual assessment plan and departmental data collection, analysis, and reporting.
Represent the Access Center on campus-wide committees and working groups and serve as a faculty liaison to designated departments and programs.
Provide faculty training, consultation, and guidance on accommodation and access issues.
Provide general departmental oversight in the Director’s absence and represent the Director at on- and off-campus meetings as needed.
Conduct intake interviews and review documentation to determine accommodation eligibility.
Determine reasonable accommodations and coordinate program services and student accommodations with faculty and staff.
Maintain timely and accurate electronic student records.
Counsel students about accommodation rights and responsibilities, departmental and university policies, career awareness, and self-advocacy.
Manage casework and coordinate services and accommodations for students who are blind or have significant visual impairments.
Facilitate proactive faculty-student meetings to identify access barriers in course content or format.
Collaborate with accessible technology and testing staff to support access to course materials.
Recruit staff to support student access in learning environments.
Monitor students’ academic progress and provide coaching and strategies to support progress.
Refer students to campus support services and community resources.
Build cross-campus partnerships and well-being initiatives that create a culture of care.
Develop student engagement opportunities focused on community building, well-being, belonging, peer support, and academic empowerment.
Demonstrate inclusive excellence in university- and division-wide projects and initiatives.