Associate Director of Access Center

Metropolitan State University of Denver•Denver, CO

2d•Hybrid

About The Position

The Associate Director of the Access Center (AC) works under the general direction of the Director and provides leadership, operational oversight, and student accommodation services. The role supervises and manages the performance of 3–4 Accessibility Coordinators; provides comprehensive accommodation support to students; and consults with academic departments and staff on compliance with the Americans with Disabilities Act and Section 504 of the Rehabilitation Act of 1974. The Associate Director manages accommodation services for students with visual impairments and partners with faculty to reduce accessibility barriers in university learning environments. The position contributes to the AC’s strategic planning, policy development, outreach, training, assessment, and reporting. It represents the AC on campus committees, supports student engagement and well-being initiatives, and provides general departmental oversight when the Director is absent. The Associate Director also represents the Director at on- and off-campus meetings as needed. The position is hybrid, with work hours Monday through Friday, 8:00 AM–5:00 PM; evening or weekend work and travel may be required as needed. The anticipated salary range is $74,944–$95,000. The role reports to the Director.

Requirements

Bachelor’s degree from an accredited college or university.
Five years of experience in disability services within post-secondary education.
Experience interpreting and applying ADA and Section 504 requirements.
Experience administering disability accommodations and related support services.
Two years of direct supervisory experience.

Nice To Haves

Master’s degree in Rehabilitation Counseling, Counseling, College Student Personnel, Education, or a related field; alternatively, a bachelor’s degree with five years of relevant experience in a postsecondary disability services office.
Demonstrated experience providing case management services and accommodations to students with visual impairments.
Demonstrated experience leading program outreach, including transition and accessibility-awareness programming.
Demonstrated experience with student-led groups, peer mentorship programs, and fostering belonging for students with disabilities.
Experience with disability-services management systems such as Accommodate, AIM, ClockWork, or similar platforms.

Responsibilities

Serve on the Access Center Leadership team and help develop strategic vision, plans, goals, and communications.
Provide guidance and support to the Director regarding oversight, planning, and vision for the Access Center.
Support policy development and interpretation of applicable laws and mandates.
Oversee, supervise, and manage the performance of Accessibility Coordinators.
Lead, schedule, develop, facilitate, and evaluate annual Access Center outreach activities, programs, and trainings.
Provide professional development training for university staff, support-services offices, student employees, Admissions, the Student Academic Success Center, and faculty.
Plan and oversee the Access Center annual assessment plan and departmental data collection, analysis, and reporting.
Represent the Access Center on campus-wide committees and working groups and serve as faculty liaison to designated academic departments and programs.
Provide faculty training, consultation, and guidance on accommodation and accessibility issues.
Provide general departmental oversight in the Director’s absence and represent the Director at meetings as needed.
Conduct intake interviews and review documentation to determine accommodation eligibility.
Determine reasonable accommodations and coordinate program services and student accommodations with faculty and staff.
Maintain timely and accurate electronic student records.
Counsel students about accommodation rights and responsibilities, departmental policies and procedures, career awareness, self-advocacy, and university resources.
Coordinate case management and accommodations addressing the access needs of students who are blind or have significant visual impairments.
Facilitate proactive, collaborative faculty-student meetings to identify access barriers in course content or format.
Collaborate with the Assistant Director of Accessible Technology & Testing and the Accessibility Technology Specialist to support accessible course materials.
Recruit staff to support student access in learning environments.
Monitor students’ academic progress and provide academic coaching and strategies to support progress.
Refer students to campus support services and community resources.
Create a culture of care through cross-campus partnerships and well-being initiatives.
Provide student engagement opportunities focused on community building, well-being, belonging, peer support, and academic empowerment.
Perform other related duties as assigned.