Associate Director, IT Product Management - Enterprise Platforms, Finance (SAP)
About The Position
The Associate Director, IT Product Management – Enterprise Platforms plays a key role in delivering digital workplace solutions that enhance enterprise productivity, collaboration, and content management. The role supports platform roadmap execution, manages product delivery, and partners with cross-functional teams to improve user experience and operational efficiency. The Associate Director contributes to innovation and continuous improvement across the digital workplace ecosystem. The position leads the execution of product strategy and actionable roadmaps, oversees product development and delivery throughout the lifecycle, and works with stakeholders, end users, vendors, and service providers. It monitors product performance, supports budgeting and cost management, identifies opportunities for improvements, and ensures releases meet quality, compliance, and security standards. The position also has staff recruitment, development, performance appraisal, budgeting, policy, and workplace safety responsibilities.
Requirements
- Bachelor’s degree in a related discipline and 11 years of related experience; or a master’s degree in a related discipline and 9 years of related experience; or an equivalent combination of education and experience.
- At least 5 years of experience in IT product management or digital workplace leadership roles.
- Experience in the full lifecycle of system development, including design, implementation, validation, and support of cloud-based solutions and platforms.
- Experience with SAP is required.
- Advanced understanding of the technical and functional domains and architecture of supported areas.
- Excellent verbal and written communication skills.
- Ability to work in ambiguous situations.
- Knowledge of an Agile-based service delivery model.
- Ability to multitask, collaborate across a matrix organization, and remain flexible in a dynamic corporate and team environment.
- Strong planning and tracking skills, organization, results focus, ability to manage multiple projects, and excellent time management.
- Strong judgment, problem-solving, and decision-making skills, including negotiation and conflict resolution.
- Ability to leverage internal and external resources to expedite and deliver projects.
- Ability to work in a team environment, create timelines, and make necessary adjustments.
- Ability to manage multiple initiatives simultaneously in a dynamic, fast-paced environment.
Nice To Haves
- Experience implementing and supporting financial applications within the pharmaceutical industry.
Responsibilities
- Lead execution of product strategy and develop actionable product plans and roadmaps.
- Lead a development and operations team in executing product and platform roadmaps, and address issues or gaps through informed decision-making.
- Collaborate with internal stakeholders and end users to deliver product features and resolve operational issues.
- Support relationships with external vendors and service providers to ensure delivery aligns with platform goals and service levels.
- Oversee the full product development lifecycle, including security, ongoing support and enhancements, change management, and user adoption.
- Create and monitor key performance indicators to assess product effectiveness and business value.
- Assist with budget planning and cost management across products and sub-product lines in supported functional areas.
- Analyze trends and best practices to identify opportunities for product features and improvements.
- Ensure product releases meet quality standards and applicable compliance requirements, including SOX, GxP, and 21 CFR Part 11.
- Implement and maintain security protocols to protect sensitive data and ensure platforms and applications adhere to security standards.
- Perform other duties as assigned and comply with applicable policies and standards.
- Recruit staff to meet immediate objectives and develop staff to meet longer-term objectives.
- Appraise subordinate performance and recommend changes related to jobs, pay, and employment status.
- Assist with operating and capital budgets as required, and control expenses within approved budgets.
- Stay informed about company policies, procedures, and technical and regulatory developments to support compliance.
- Develop or recommend revisions to policies and procedures that facilitate unit objectives.
- Cooperate with management and staff in other organizational units to achieve organizational objectives.
- Provide a safe workplace and ensure employees understand and follow safety policies and procedures.
Benefits
- 401(k) plan with generous company contributions
- Group medical, dental, and vision coverage
- Life and disability insurance
- Flexible spending accounts
- Eligibility for a discretionary annual bonus program, or a sales-based incentive plan for field sales staff
- Opportunity to purchase company stock
- Long-term incentives
- 15 accrued vacation days in the first year
- 17 paid holidays, including a company-wide winter shutdown in December
- Up to 10 sick days throughout the calendar year
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What This Job Offers
Job Type
Full-time
Career Level
Director
