Associate Director, Global Quality Business Operations

Otsuka Pharmaceutical Co., Ltd.

2d•$150,034 - $224,250

About The Position

The Global Quality Business Operations Associate Director provides centralized oversight and coordination of strategic initiatives, resource planning, portfolio management, and program performance management across Global Quality. The role maintains an integrated view of program priorities, resource capacity, dependencies, and initiative progress to enable data-driven decisions. As a key business partner, the position drives transparency, accountability, operational effectiveness, and continuous improvement while strengthening collaboration across global programs and strategic initiatives. The Associate Director helps build and mature program management capabilities, preserves organizational knowledge through process documentation and governance, and supports scalable Global Quality operations as business needs evolve. The role partners with Global Quality leadership, Global Quality Operations, and business stakeholders to improve operational effectiveness and deliver strategic initiatives.

Requirements

Bachelor’s degree required.
8+ years of experience in portfolio management, strategic planning, PMO leadership, business operations, or organizational effectiveness.
Experience in program management, portfolio management, business operations, strategic planning, or operational excellence within pharmaceutical, biotechnology, healthcare, or other regulated industries.
Demonstrated ability to manage multiple strategic initiatives and priorities in a complex, global organization.
Experience developing and maintaining portfolio management processes, governance frameworks, project plans, and operational reporting mechanisms.
Experience developing metrics, dashboards, and performance reporting to support leadership decision-making and operational effectiveness.
Experience facilitating cross-functional collaboration and stakeholder alignment across business functions, regions, and global programs.
Knowledge of process improvement methodologies, operational excellence principles, and organizational effectiveness practices.
Experience tracking program performance, risks, dependencies, actions, and deliverables to drive accountability and execution discipline.
Strong analytical skills, including the ability to synthesize data, identify trends, and provide actionable business insights.
Excellent organizational, communication, presentation, and stakeholder management skills.

Nice To Haves

An advanced degree in Business Administration, Operations Management, Quality, Life Sciences, or a related field.

Responsibilities

Manage a consolidated portfolio of Global Quality strategic initiatives, programs, and key projects to inform prioritization, resource allocation, and investment decisions.
Track initiative progress, milestones, risks, dependencies, and deliverables across Global Quality Operations global programs.
Design and govern program management standards, tools, and reporting mechanisms to strengthen discipline, execution consistency, and organizational capabilities.
Facilitate governance reviews and provide regular updates on program performance across Global Quality Operations.
Develop and maintain metrics, dashboards, and reporting processes that provide visibility into operational effectiveness.
Track actions, follow-through, and accountability to support timely execution of commitments, deliverables, and strategic priorities.
Use performance data, trends, and insights to identify opportunities for operational effectiveness, process optimization, and continuous improvement.
Support governance activities, performance reviews, and operational assessments to drive proactive decisions and sustained improvement.
Maintain end-to-end process maps, operational documentation, and process ownership frameworks.
Keep process documentation current, accurate, and aligned with organizational objectives.
Promote program best practices across Global Quality and preserve organizational knowledge through documentation and governance.
Strengthen engagement and collaboration between Global Quality and functional business partners through the Centers of Excellence.
Build cross-functional partnerships and facilitate communication and coordination across regions, programs, and stakeholder groups.
Increase transparency of priorities, dependencies, risks, and outcomes to support informed decisions and organizational alignment.
Act as a strategic partner to Global Quality leadership, Global Quality Operations, and business stakeholders.