Associate Director, Commercial Technical Solutions
Artis BioSolutions•Watertown, MA
•Hybrid
About The Position
The Associate Director, Commercial Technical Solutions serves as a key bridge between Business Development, Technical Operations, and Commercial Strategy at Artis BioSolutions. The role combines scientific expertise with commercial acumen to translate customer needs into technically feasible, commercially competitive, and operationally executable solutions. This non-quota-carrying position leads RFP responses and proposal and Statement of Work (SOW) development, supports business development, and contributes to commercial strategy, service positioning, and marketing initiatives. The position is hybrid, with 2–3 days onsite in Watertown, Massachusetts. The stated annual pay range is $180,000–$200,000; the final offer depends on experience, skills, and qualifications.
Requirements
- Bachelor’s degree.
- At least 5 years of experience in biotechnology, biopharmaceuticals, CDMO services, or related industries.
- Strong technical understanding of biologics and/or advanced therapies, including process development, analytical development, and GMP manufacturing.
- Strong understanding of the therapeutic development process, including lead identification, in-vitro screening, preclinical development (including in-vivo and toxicology studies), IND-enabling development and manufacturing, and clinical manufacturing.
- Experience in technical commercial roles, product management, business development support, or related functions.
- Excellent communication, organizational, and project management skills, with demonstrated ability to lead cross-functional initiatives.
- Strong commercial acumen, strategic thinking, and ability to translate complex technical information into customer-focused solutions.
Nice To Haves
- A scientific or engineering discipline for the bachelor’s degree and/or an advanced degree (MS or PhD).
- Commercial or PAI readiness experience.
- Experience with both allogeneic and autologous therapies.
- Experience with SOW development, technical proposals, project scoping, and pricing.
- Experience in cell and gene therapy or advanced therapy CDMO services.
Responsibilities
- Partner with Business Development to evaluate customer opportunities, assess technical feasibility, and identify solutions aligned with company capabilities.
- Participate in customer meetings and technical discussions to understand project requirements and support opportunity development.
- Coordinate responses to Requests for Information (RFIs), Requests for Proposals (RFPs), and other customer inquiries.
- Serve as a technical and commercial resource throughout the business development process.
- Lead development of SOWs and proposals, coordinating cross-functional teams to define scope, deliverables, timelines, resources, and assumptions.
- Collaborate with Technical Operations, Finance, and Commercial leadership to develop competitive pricing aligned with project requirements and business objectives.
- Manage proposal timelines, internal reviews, and revisions to ensure accurate and timely delivery.
- Support commercial negotiations, scope adjustments, and transition of awarded projects into execution.
- Identify opportunities to standardize proposal development, pricing methodologies, and commercial processes.
- Contribute to commercial strategy, service portfolio positioning, and customer-focused value propositions.
- Gather customer feedback, competitive intelligence, and market insights to identify opportunities for differentiation and growth.
- Partner with Marketing to develop technical and commercial content, including presentations, case studies, service flyers, website content, and sales enablement materials.
- Represent Artis BioSolutions at industry conferences, trade shows, and customer meetings.
- Serve as a primary interface between Commercial and Technical Operations to align on project feasibility, resource requirements, timelines, and customer commitments.
- Facilitate collaboration across Process Development, Analytical Development, Manufacturing, Quality, Project Management, and Finance.
- Support commercial pipeline reviews, opportunity tracking, and strategic planning activities.
- Drive continuous improvement of commercial workflows, tracking tools, and cross-functional processes.
- Streamline proposal development and help drive program design.
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What This Job Offers
Job Type
Full-time
Career Level
Director
