Associate Director, Commercial Technical Solutions

Artis BioSolutions•Watertown, MA
•$180,000 - $200,000

About The Position

The Associate Director, Commercial Technical Solutions at Artis BioSolutions serves as a bridge between Business Development, Technical Operations, and Commercial Strategy. The role combines scientific expertise with commercial acumen to translate customer needs into technically feasible, commercially competitive, and operationally executable solutions. This is a non-quota-carrying position. The Associate Director leads RFP responses and proposal and Statement of Work (SOW) development, supports business development activities, and contributes to commercial strategy, service positioning, and marketing initiatives. The role also supports pricing, commercial negotiations, and the transition of awarded projects into execution while helping improve commercial processes and cross-functional workflows.

Requirements

  • Bachelor’s degree.
  • At least 5 years of experience in biotechnology, biopharmaceuticals, CDMO services, or related industries.
  • Strong technical understanding of biologics and/or advanced therapies, including process development, analytical development, and GMP manufacturing.
  • Strong understanding of the therapeutic development process, including lead identification, in-vitro screening, preclinical development (including in-vivo and toxicology studies), IND-enabling development and manufacturing, and clinical manufacturing.
  • Experience in technical commercial roles, product management, business development support, or related functions.
  • Excellent communication, organizational, and project management skills, with demonstrated ability to lead cross-functional initiatives.
  • Strong commercial acumen, strategic thinking, and ability to translate complex technical information into customer-focused solutions.

Nice To Haves

  • A degree in a scientific or engineering discipline and/or an advanced degree (MS or PhD).
  • Commercial or PAI readiness experience.
  • Experience with both allogeneic and autologous therapies.
  • Experience with SOW development, technical proposals, project scoping, and pricing.
  • Experience in cell and gene therapy or advanced therapy CDMO services.

Responsibilities

  • Partner with Business Development to evaluate customer opportunities, assess technical feasibility, and identify solutions aligned with Artis BioSolutions’ capabilities.
  • Participate in customer meetings and technical discussions to understand project requirements and support opportunity development.
  • Coordinate responses to Requests for Information (RFIs), Requests for Proposals (RFPs), and other customer inquiries.
  • Serve as a technical and commercial resource throughout the business development process.
  • Lead development of SOWs and proposals, coordinating cross-functional teams to define project scope, deliverables, timelines, resources, and assumptions.
  • Collaborate with Technical Operations, Finance, and Commercial leadership to develop competitive pricing aligned with project requirements and business objectives.
  • Manage proposal timelines, internal reviews, and revisions to ensure accurate and timely delivery.
  • Support commercial negotiations, scope adjustments, and transition of awarded projects into execution.
  • Identify opportunities to standardize proposal development, pricing methodologies, and commercial processes.
  • Contribute to commercial strategy, service portfolio positioning, and development of customer-focused value propositions.
  • Gather customer feedback, competitive intelligence, and market insights to identify opportunities for differentiation and growth.
  • Partner with Marketing to develop technical and commercial content, including presentations, case studies, service flyers, website content, and sales enablement materials.
  • Represent Artis BioSolutions at industry conferences, trade shows, and customer meetings.
  • Serve as a primary interface between Commercial and Technical Operations to align on project feasibility, resource requirements, timelines, and customer commitments.
  • Facilitate collaboration across Process Development, Analytical Development, Manufacturing, Quality, Project Management, and Finance.
  • Support commercial pipeline reviews, opportunity tracking, and strategic planning activities.
  • Drive continuous improvement of commercial workflows, tracking tools, and cross-functional processes.
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