Associate Director Commercial Solutions
About The Position
The Associate Director, Commercial Solutions supports Creo, Omnicom Media Group’s influencer marketing agency, as a commercial operations partner. The role translates client opportunities into financially sound, operationally executable scopes by collaboratively shaping deal structures, pricing, and feasibility. It provides financial and staffing guidance across a portfolio of work and establishes controls, benchmarks, and decision frameworks for account, investment, activation, Finance, Legal, and talent leadership. The position operates with autonomy, collaborates with senior stakeholders, and escalates material commercial risks—with a recommendation—to the Head of Commercial Solutions, to whom the role reports directly. The Associate Director may lead work through cross-functional teams and coach junior colleagues, whether or not the role has direct reports. The position is not coordination-only; it calls for independent judgment, ownership of ambiguous commercial problems, and the ability to turn financial and staffing data into clear recommendations. Omnicom Media Group is a global media network with more than 21,000 employees worldwide. The role is based in an environment where employees are required to work in the office at least three days per week, subject to local law and any additional direction from the agency or manager.
Requirements
- 7–9 years of progressive experience in commercial finance, holding-company agency operations, pricing, resource management, campaign operations, or client service, including ownership of complex workstreams.
- Demonstrated ability to build and evaluate pricing, staffing, utilization, and forecast-to-actual models in Microsoft Excel.
- Working knowledge of statements of work, rate cards, change control, vendor or creator economics, and cross-functional approval processes.
- Ability to manage multiple priorities while maintaining accuracy, confidentiality, and clear documentation.
- Independent judgment and ownership of ambiguous commercial problems, with the ability to credibly challenge senior stakeholders and turn financial and staffing data into clear recommendations.
Nice To Haves
- Bachelor’s degree in Finance, Business, Accounting, Economics, Marketing, or a related field; equivalent relevant experience is also considered.
- Experience in a large holding-company media, advertising, creator/influencer, digital, or professional-services environment.
Responsibilities
- Act as the first point of contact for commercial intake and feasibility assessment for high-value, multi-market, or non-standard opportunities; identify assumptions, dependencies, and required financial approvals before commitments are made.
- Develop pricing approaches, quote architecture, and scenario models that balance client objectives, delivery requirements, margin expectations, contractual constraints, and creator or vendor economics.
- Recommend commercial positions to the Head of Commercial Solutions, including trade-offs, risk mitigations, and escalation points; challenge incomplete or financially unsound requests.
- Work with Finance to keep rate cards, pricing tools, quote templates, approval paths, and commercial documentation current, controlled, communicated, and consistently applied.
- Partner with Finance and Activation to monitor forecast-to-actual performance, staffing utilization, overtime, pass-through costs, creator payouts, and scope consumption across active work.
- Interpret performance trends and recommend actions such as scope correction, staffing changes, reforecasting, change orders, or revised pricing assumptions.
- Prepare concise portfolio-level time reporting and executive commentary on current staffing.
- Design staffing plans for new and evolving scopes by translating deliverables, timing, market complexity, and service requirements into role mix, level, allocation, and cost assumptions.
- Maintain a forward-looking view of demand, capacity, utilization, and capability gaps; partner with functional leaders and Finance on deployment, hiring, freelance, or workload-balancing recommendations.
- Assess the commercial impact of staffing changes and ensure proposed teams remain aligned with fees, margins, delivery quality, and contractual commitments.
- Facilitate staffing discussions across account and delivery leadership, resolve competing priorities, and document approved assumptions for scopes, forecasts, and resource plans.
- Initiate the commercial workstream for proposals and scope-of-work development, including timelines, pricing narratives, staffing plans, quote components, assumptions, and approval readiness.
- Collaborate with Legal to ensure the correct scope templates are used.
- Design and improve intake, quoting, staffing, contracting, and reporting workflows to reduce cycle time, strengthen controls, and improve decision quality.
- Ensure agreements, pricing, staffing assumptions, and approvals are traceable and stored in approved systems such as SharePoint or designated contract management tools.
- Escalate complex questions, conflicting requirements, and exceptions that exceed manager-level authority.
- Lead work through cross-functional teams and coach junior colleagues as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Director
