Associate Director, Business Solutions

Horizon Media•Los Angeles, CA

6d•$110,000 - $130,000•Hybrid

About The Position

Horizon Media is hiring an Associate Director, Business Solutions to lead strategic media planning and client solutions while managing and developing the Business Solutions team. The role translates client goals into integrated media strategies, maintains strategic consistency through plan development and implementation, and collaborates with internal teams, media partners, and partner and creative agencies. It also oversees campaign reporting, client presentations, account relationships, campaign execution, and billing and financial deliverables. The Associate Director manages day-to-day team operations, provides ongoing feedback and coaching, supports professional development and performance reviews, and participates in interviews for junior team members. The position serves as a trusted client contact and a strategic liaison across senior and junior counterparts. The role calls for strong communication, leadership, problem-solving, and organizational skills, along with the ability to manage multiple deliverables and client requests. Horizon Media is headquartered in New York City, with offices in Los Angeles and Toronto. The posting identifies the role as hybrid. The stated salary range is $110,000–$130,000. The company offers a competitive total rewards package, including a discretionary bonus and a variety of benefits.

Requirements

At least 6 years of experience in media planning and strategy.
Strong understanding of marketing principles, analytics, and media trends.
Strong leadership skills and experience developing media professionals and managing a team.
Experience in a client relationship management role.
Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word, and in media research and reporting resources.
Strong writing, presentation, and communication skills, including the ability to confidently present and sell through ideas internally and to clients.
People-management skills and ability to lead a team.
Comfort providing and receiving constructive feedback.
Problem-solving ability and skill in developing creative solutions.
Flexibility and nimbleness to oversee multiple deliverables and client requests.
Commitment to supporting diversity, equity, and inclusion.

Responsibilities

Guide the team in translating client goals into strategic media solutions that grow client brands and ensure strategic consistency across plan development and implementation.
Collaborate with the Director and VP on strategic marketing approaches and translate client goals for the Business Solutions team, activation teams, consumer insights teams, and media partners.
Ensure the team follows internal and external processes and cadences for streamlined, timely workflow.
Oversee final campaign reporting analysis with internal teams, ensure data accuracy, and present findings to clients.
Build strategic frameworks for plans and lead presentations.
Help the team understand clients’ businesses and uncover their motivations and needs.
Manage day-to-day Business Solutions Team operations to ensure consistent, high-quality client deliverables.
Provide ongoing, real-time performance feedback and guide team members’ goals, professional development timelines, project assignments, and learning opportunities.
Conduct junior team members’ performance reviews and coach them to maximize success.
Promote the work of junior and senior team members and foster a positive team environment.
Participate in interviews for junior team members.
Maintain positive client rapport and trust.
Use Horizon resources and tools and collaborate with partner and creative agencies to offer holistic business solutions.
Anticipate client requests and guide the team in troubleshooting and problem-solving with internal resources.
Act as the client’s go-to contact, contribute to meetings, and provide points of view.
Serve as a lead voice for core clients, industry partners, and internal departments.
Connect strategic leadership with senior-level and junior counterparts.
Oversee client requests and work with internal teams to troubleshoot and proactively provide solutions.
Engage senior-level investment team leads to support successful campaign execution and issue plan deliverables to clients.
Ensure billing and financial deliverables are accounted for, accurate, and delivered on time.