Associate Director, Advisement & Student Services
About The Position
The Associate Director, Advisement & Student Services provides counseling, advisement, and student services to graduate and PhD students to support their success in enrolled degree programs. The role manages and oversees academic, administrative, and program services operations for selected academic programs, and collaborates with the associate dean, assistant dean, senior director, and faculty directors to develop short- and long-term goals for academic programs and student services. The Associate Director recommends and implements curriculum and academic program changes; develops and implements policies and processes that support student success and ensure adherence to University guidelines; manages program-wide initiatives and events; develops and manages program budgets; and supervises program staff. The role builds effective relationships with University and School constituencies and outside contacts, manages student issues and concerns, develops best practices and solutions for routine and complex concerns, and partners with the associate dean and senior director on student recruitment, admission, enrollment, orientation, and retention.
Requirements
- Bachelor's degree.
- Five years of relevant professional-level experience, or an equivalent combination of experience.
- Experience must include student advisement, student services, and/or program development.
- Excellent communication, presentation, writing, and relationship management skills.
- Ability to interact with a diverse population at all levels.
- Excellent leadership, analytical, and organizational skills.
- Knowledge of standard office software.
- Ability to work some evenings and Saturdays.
Nice To Haves
- Master's degree in higher education, public administration, public policy, or urban planning.
- Experience in staff management, project management, or event planning.
- Ability to work well in teams and demonstrate high productivity.
Responsibilities
- Provide counseling, advisement, and student services to graduate and PhD students.
- Manage academic, administrative, and program services operations for selected academic programs.
- Collaborate with academic leaders and faculty directors to develop short- and long-term goals for programs and student services.
- Recommend curriculum updates or changes and implement academic program changes.
- Develop and implement academic program policies and processes that support student success and comply with University guidelines.
- Manage program-wide initiatives and events.
- Develop and manage program budgets.
- Supervise program staff.
- Develop and cultivate relationships with University and School constituencies and outside contacts to advance program objectives.
- Manage student issues and concerns, establish best practices, and provide solutions to routine and complex concerns.
- Partner with the associate dean and senior director on recruitment, admission, enrollment, orientation, and retention activities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
