Associate, Custody Operations

Vestwell•King of Prussia, PA

2d•$55,000 - $70,000•Hybrid

About The Position

Vestwell is seeking a Custody Operations Associate to support daily processing and monitoring of plans on its platform. The role works cross-functionally with internal stakeholders and sub-custodians to provide service to plan sponsors, process account corrections, support trade settlement, and investigate and reconcile cash, share, and data discrepancies. It also helps maintain operating procedures, oversee record-keeping and plan administration, and monitor team deliverables and projects. The position is based in Vestwell's King of Prussia office as part of a hybrid in-office operation.

Requirements

Undergraduate or graduate degree in Finance or Accounting, with a strong academic performance record.
Strong aptitude for numbers and understanding of cash and traditional securities reconciliations.
Ability and interest in learning, creating, and iterating rapidly.
Proactive and analytical approach, with the ability to problem-solve and propose solutions.
Strong organization and dependability.
Ability to prioritize tasks and manage client expectations.
High-level Excel skills.
Strong written communication, critical thinking, and organizational skills.

Nice To Haves

Experience with collaboration, project management, and CRM tools such as Google Workspace, Slack, Salesforce, Zendesk, and Jira.
Understanding of how mutual funds, stable value funds, and ETFs trade and settle.
Familiarity with custodial platforms such as Matrix or Schwab.
General knowledge of ERISA rules and requirements, and experience with one or more compliance or record-keeping systems such as SunGard Relius, ASC, or FIS.
Qualified 401(k) Administrator (QKA) or higher ASPPA credentials.
Relevant record-keeper experience.

Responsibilities

Review incoming cash, wires, and checks in the trust accounting system.
Process corrections at the plan and participant levels on a daily basis.
Work with sub-custodians to settle mutual fund, stable value fund, and ETF trades from booking through settlement.
Respond to complex operational correction issues raised by internal teams.
Identify and resolve discrepancies in cash and share balances.
Help ensure other team members complete their action items.
Collaborate with internal teams to meet expected timelines.
Support the creation and maintenance of written operating procedures for assigned functions.
Oversee and audit record-keeping and plan administration components.
Monitor deliverables and ensure timely completion of team projects.
Investigate and reconcile data discrepancies and remediate them.