Custody Operations Analyst - Mutual Funds Processing

U.S. Bank•Milwaukee, WI

11h•Hybrid

About The Position

The Mutual Funds Processing team is hiring a Custody Operations Analyst 1 to support trading and processing work across Mutual Fund Trading, New Account Setup, and Corrections Processing. This operational role focuses on completing time-sensitive, detail-driven tasks that support daily trading activity and account maintenance. The position manages and oversees Wealth, Corporate, Commercial, and Institutional Banking (WCIB) client accounts and products of various types and sizes. It provides technical, industry, process, and troubleshooting support to a team of operations specialists within the unit or discipline. The role focuses primarily on day-to-day deliverables, developing solutions based on subject expertise, and may occasionally represent the department more broadly or contribute to strategic planning within its area of expertise. The analyst is accountable for daily processing activities, delivering a high level of customer service, identifying and minimizing risk in the control environment, improving process efficiency, and resolving customer issues effectively. Responsibilities carry varying levels of risk depending on the type and size of the account or product. Supervisory responsibilities may be required, along with independent judgment and decision-making based on area of expertise. The role requires working from a U.S. Bank location three or more days per week.

Requirements

Two or more years of related experience.
Ability to multitask and meet established deadlines in a dynamic work environment.
Analytical, problem-solving, decision-making, and organizational skills.
Customer relationship, interpersonal, verbal, and written communication skills.
Ability to work from a U.S. Bank location three or more days per week.

Nice To Haves

Bachelor's degree.
Knowledge of, or ability to quickly learn, custody operational functions, systems, procedures, and products or services for assigned areas.
Familiarity with SEI/Trust 3000 and SWP systems.
Understanding of regulatory and accounting principles affecting Wealth, Corporate, Commercial, and Institutional Banking business lines and clients.
Proficiency in Microsoft Office applications, preferably Excel.

Responsibilities

Support trading and processing work across Mutual Fund Trading, New Account Setup, and Corrections Processing.
Manage and oversee WCIB client accounts and products.
Provide technical, industry, process, and troubleshooting support to operations specialists.
Complete daily processing activities and time-sensitive operational tasks that support trading activity and account maintenance.
Deliver a high level of customer service and resolve customer issues effectively.
Identify and minimize risk in the control environment and support process efficiency.
As needed, provide supervisory support and exercise independent judgment and decision-making.

Benefits

Healthcare coverage, including medical, dental, and vision.
Basic term and optional term life insurance.
Short-term and long-term disability coverage.
Pregnancy disability and parental leave.
401(k) and an employer-funded retirement plan.
Paid vacation, from two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase.