Custody Operations Analyst - Mutual Funds Processing

U.S. Bank•Milwaukee, WI
•$60,435 - $71,100•Hybrid

About The Position

U.S. Bank’s Mutual Funds Processing team is hiring a Custody Operations Analyst 1 to support trading and processing work across Mutual Fund Trading, New Account Setup, and Corrections Processing. The operational work involves completing time-sensitive, detail-driven tasks that support daily trading activity and account maintenance. The role manages and oversees Wealth, Corporate, Commercial, and Institutional Banking (WCIB) client accounts and products of various types and sizes. It provides technical, industry, process, and troubleshooting support to a team of Operations Specialists within the unit or discipline. The primary focus is on day-to-day deliverables and developing solutions based on subject expertise; the role may occasionally represent the department more broadly and contribute to strategic planning within its area of expertise. The analyst is accountable for completing daily processing activities, delivering a high level of customer service, identifying and minimizing risk in the control environment, improving process efficiency, and resolving customer issues effectively. Responsibilities carry varying levels of risk based on the type and size of the account or product. Supervisory responsibilities may be required, along with independent judgment and decision-making based on the area of expertise.

Requirements

  • Two or more years of related experience.

Nice To Haves

  • Bachelor’s degree.
  • Knowledge of, or ability to quickly learn, custody operational functions, systems (SEI/Trust 3000, SWP), procedures, and products or services for assigned areas.
  • Ability to multitask and meet established deadlines in a dynamic work environment.
  • Analytical, problem-solving, decision-making, and organizational skills.
  • Customer relations, interpersonal, verbal, and written communication skills.
  • Understanding of regulatory and accounting principles that directly affect WCIB business lines and clients.
  • Proficiency in Microsoft Office applications, preferably Excel.

Responsibilities

  • Support Mutual Fund Trading, New Account Setup, and Corrections Processing.
  • Complete time-sensitive, detail-driven tasks supporting daily trading activity and account maintenance.
  • Manage and oversee WCIB client accounts and products of various types and sizes.
  • Provide technical, industry, process, and troubleshooting support to Operations Specialists within the unit or discipline.
  • Develop solutions based on subject expertise and contribute to day-to-day deliverables.
  • Complete daily processing activities.
  • Deliver a high level of customer service and resolve customer issues effectively.
  • Identify and minimize risk in the control environment and support process efficiency.
  • Occasionally represent the department at a broader level and contribute to strategic planning within the area of expertise.
  • Apply independent judgment and decision-making; supervisory responsibilities may be required.

Benefits

  • Healthcare coverage, including medical, dental, and vision.
  • Basic term and optional term life insurance.
  • Short-term and long-term disability coverage.
  • Pregnancy disability and parental leave.
  • 401(k) and employer-funded retirement plan.
  • Paid vacation of two to five weeks, depending on salary grade and tenure.
  • Up to 11 paid holiday opportunities.
  • Adoption assistance.
  • Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
  • Incentive and recognition programs.
  • Equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.
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