Associate Credit Reporting Specialist

SECU

2d • Hybrid

About The Position

The Associate Credit Reporting Specialist works directly with seasoned Credit Reporting Specialists to help ensure the accuracy and integrity of SECU credit reporting data for members. The role applies knowledge of the Fair Credit Reporting Act (FCRA), related regulations, and Metro 2® furnishing rules to research and respond to credit reporting disputes. It also supports exceptional member service through the quality and accuracy of its work.

Requirements

• High school diploma or GED.
• 0–2 years of direct credit reporting experience.
• Experience completing tasks within stringent time requirements.
• Excellent verbal and written communication skills.
• Experience using Microsoft Office products.
• Proficiency in data entry.
• Fluent spoken English.

Nice To Haves

• Four-year degree.
• One year of direct credit reporting experience.
• General knowledge of loan originations and loan servicing systems.
• General knowledge of lending compliance and relevant regulations, including FCRA, FACTA, GLB, BSA, ECOA, and UDAAP, as related to fair and accurate credit reporting.
• Experience using e-Oscar or credit dispute management software.
• Experience using Data Studio or equivalent data furnishing validation software.
• Experience working in a highly regulated role.

Responsibilities

• Under general supervision, follow established policies, procedures, and FCRA and Metro 2® furnishing requirements to investigate and respond to direct and indirect consumer credit disputes.
• Validate SECU credit reporting data and process corrections when necessary, supporting a positive member experience.
• Communicate with members and member-facing staff about the status of credit dispute matters, research reporting concerns, and take action toward resolution.
• Work with Specialists to complete entry-level department reports, applying developing credit reporting knowledge and maintaining alignment with federal CDIA guidance, Metro 2® reporting standards, and SECU policies and procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED