Associate, Creative and Digital Communications

Allegheny Conference on Community Development • Pittsburgh, PA

1d • $51,000 - $57,000

About The Position

The Associate, Creative and Digital Communications is a key creative contributor to the marketing and communications team, producing visual, digital, and written materials that bring the Pittsburgh Regional Alliance brand to life across its touchpoints. The role provides hands-on design, digital publishing, and tactical and administrative support to the Vice President and Director as they advance regional narratives, member engagement, and business attraction campaigns.

The Associate creates branded presentation decks and social graphics, builds email newsletters, updates website landing pages, and captures photography at signature events. The position calls for an agile, multi-skilled digital communicator with strong design and layout skills, a social-first storytelling sensibility, attention to detail, problem-solving ability, and enthusiasm for championing Southwestern Pennsylvania.

Requirements

• Bachelor’s degree in Graphic Design, Communications, Digital Media, Marketing, Visual Communications, or a related field.
• One to three years of hands-on professional and/or relevant internship experience in graphic design, digital content production, social media management, or marketing communications.
• Demonstrated portfolio showing proficiency in graphic design, social media assets, digital collateral, or layout design.
• Experience executing digital communications, marketing projects, or campaigns within established timelines and processes.
• Working knowledge of digital marketing best practices, current social media trends, email design, and basic web formatting.
• Strong familiarity with graphic design principles, typography, visual hierarchy, and brand identity systems.
• Proficiency with Adobe Creative Cloud, particularly InDesign, Illustrator, and Photoshop, and Canva.
• Hands-on working familiarity with email marketing platforms, social media management tools, and content management systems such as WordPress.
• Solid written communication skills and strong attention to grammar, copy editing, and proofreading.
• Strong organizational skills and the ability to maintain accurate files, materials, and departmental resources.
• Close attention to detail and the ability to manage multiple small projects simultaneously in a fast-paced environment.
• Strong interpersonal skills and the ability to collaborate effectively with a wide range of internal colleagues, using good judgment, maturity, and diplomacy.
• Self-starter able to take initiative, follow established processes and direction, and work effectively in a team environment.

Nice To Haves

• Basic photography and short-form video editing skills for social storytelling.
• General interest in or familiarity with the civic, business, and economic landscape of the Pittsburgh region.

Responsibilities

• Design branded digital and print assets, including social media graphics, presentation decks, event collateral, one-pagers, invitations, and digital advertisements, following established brand guidelines and templates.
• Build, format, and schedule email newsletters and stakeholder announcements using the Alliance’s email marketing platform, ensuring accurate lists, clean formatting, and working links.
• Manage day-to-day community engagement and scheduling across Alliance social media channels, including LinkedIn and YouTube, and monitor engagement and conversations across the 10-county region.
• Update and maintain organizational website content through WordPress, keeping copy, imagery, leadership biographies, and resources accurate and current.
• Provide digital, administrative, and creative support at major regional events, annual meetings, and delegations, including live social coverage, basic photography, event materials, and day-of presentation slides.
• Assist the Director with marketing and digital analytics and compile monthly dashboards covering website traffic, social growth, and email open rates.
• Organize and maintain the department’s digital asset library, including photo archives, logos, templates, and video b-roll.
• Ensure organizational collateral adheres to established writing, graphic, and brand standards.
• Perform other duties and participate in special projects as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level