Digital Communications Associate

City of New York•New York City, NY

About The Position

The Manhattan Borough President’s Office seeks a creative, hands-on Digital Communications Associate to help communicate the Borough President’s work and connect Manhattanites with the office. The position creates engaging social media content, produces videos and graphics, maintains the office’s website, and helps expand its online audience. Reporting to the Director of Communications, the Associate works collaboratively with the communications team to develop and execute a digital strategy supporting the Borough President’s priorities. The role calls for taking projects from concept to publication, translating policy and government initiatives into accessible content, and responding quickly to emerging opportunities. Strong video production and editing skills, along with demonstrated graphic design experience, are essential.

Requirements

  • A baccalaureate degree from an accredited college and two years of experience in community work or community-centered activities related to the duties; or high school graduation or equivalent and six years of such experience; or equivalent education and/or experience. All candidates must have at least one year of qualifying experience.
  • Strong video production and editing skills.
  • Demonstrated graphic design experience.

Responsibilities

  • Work with the Director of Communications and communications team to develop and execute the office’s digital strategy.
  • Draft, create, and publish content for the Borough President’s social media accounts.
  • Identify opportunities for compelling video content and manage production from concept through completion, including scripting, shooting, editing, captioning, and formatting for different platforms.
  • Design and produce social media graphics, event flyers, and other digital materials that maintain a consistent visual identity across the office’s communications.
  • Attend events and accompany the Borough President as needed to capture timely photo and video content.
  • Maintain and update the office’s website, keeping information accurate, accessible, and current, and coordinate with technical support on improvements and new features.
  • Collaborate with colleagues across the office to communicate policy initiatives, public events, constituent resources, and other priorities.
  • Coordinate with other elected officials, organizations, and external partners to amplify shared initiatives and expand the reach of the office’s content.
  • Monitor engagement and regularly review analytics to improve content, grow audiences, and inform digital strategy.
  • Stay current on social media trends and tools, identifying opportunities to strengthen the office’s digital communications.
  • Perform other responsibilities and projects as assigned.
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