Associate Community Relations Director

Arcadia at Limerick Pointe • Limerick, PA

11d

About The Position

The Associate Community Relations Director supports the Community Relations Director and helps prospective residents and their families navigate the process of selecting a community. The role combines customer service, administrative support, sales lead generation, and marketing coordination in a team-focused senior living environment.

The position also assists with resident move-ins, assessments, tours, interviews, marketing events, and upkeep of model apartments. The employer describes itself as a family-owned management company that emphasizes team support and making a difference in the lives of seniors.

Requirements

• At least one year of experience in an administrative sales support role involving customer service.
• Interest in working with seniors.
• Courteous and friendly demeanor.
• Superior customer service skills.
• Collaborative approach to work.
• Detail-oriented.
• Exceptional time management and organizational skills.

Nice To Haves

• Associate or bachelor’s degree preferred.
• Alternatively, two to three years of related experience and/or training, or an equivalent combination of education and experience.

Responsibilities

• Provide support to the Community Relations Director.
• Maintain the marketing database.
• Help ensure model suites and apartments are well maintained and presentable.
• Use effective telephone skills to generate qualified leads and appointments.
• Prepare residents’ administrative files and coordinate with the Business Office.
• Facilitate scheduling of resident assessments.
• Greet residents and families on move-in day and support them through the process.
• Organize, coordinate, and assist in planning marketing events, including weekend events.
• Assist with tours and interviews for prospective residents and their families.
• Coordinate marketing fulfillment duties and systems, including direct mail, packages, letters, catalogs, and other sales literature.
• Perform other duties as assigned.

Benefits

• Competitive pay
• Comprehensive benefits available beginning the first day of the first full month of employment
• Generous paid time off package
• Birthday as a paid holiday
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) with company match
• Employee assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed