Associate Community Manager
About The Position
Edward Rose & Sons is seeking an Associate Community Manager to join its on-site community team and support a positive resident experience. The role involves apartment leasing and rental activities, overseeing assigned departments, developing team members, addressing resident concerns, and assisting the Property Manager with reporting and administrative tasks. The position may include weekend hours, and the schedule must be flexible. Edward Rose & Sons describes a commitment to career development, providing on-the-job, technical, sales, and leadership training tracks and opportunities for advancement. The company is an Equal Opportunity Employer and affirms that it seeks diversity in the workplace.
Requirements
- Previous sales or customer service experience is required.
- Proficiency with Microsoft Office programs is required.
- Maintain a professional appearance in accordance with the team dress code policy.
- Must be flexible with work schedule; weekend hours may be assigned.
- Reliable transportation and a valid driver’s license are required.
Nice To Haves
- Bachelor’s degree.
- Previous experience in a supervisory role.
- Previous experience in multi-family property management.
- Previous leasing experience.
- Experience using Yardi Voyager or related property management software.
Responsibilities
- Manage apartment rental activities, including generating and handling traffic, leasing apartments, qualifying prospective residents, preparing lease documentation, and completing move-in and move-out procedures.
- Oversee assigned department(s) and work with supervisors to support teams’ day-to-day operations.
- Promote high-quality customer service through team development initiatives.
- Review and develop the team on technical and administrative processes.
- Interview and hire qualified candidates.
- Help new hires acclimate to their roles.
- Evaluate and resolve resident concerns in a timely manner.
- Identify improvements and suggest practical updates to enhance resident retention and revenue.
- Evaluate contractor projects after completion for quality and contract compliance.
- Assist the Property Manager with accurate and timely report submission.
- Prepare and submit communications to the collections department accurately.
- Help organize and facilitate community events and other assigned special projects.
- Note needed repairs and replacements and appropriate charges for resident damages upon move-out.
Benefits
- Comprehensive benefits package, including 401(k) with company match.
- On-the-job training and development.
- Generous paid time off programs.
- Competitive compensation plan with bonus opportunities.
- Great work environment.
- Opportunities for advancement.
- Discounted apartment home.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
