Associate Community Manager

Edward Rose & Sons • Fishers, IN

1d • Onsite

About The Position

Edward Rose & Sons is seeking an Associate Community Manager to join its on-site community team and support a positive resident experience. The role involves apartment leasing and rental activities, oversight and development of assigned departments, resident relations, support for property operations and reporting, and participation in community events and special projects. The position offers training and development, opportunities for career advancement, and a benefits package.

Requirements

• Previous sales or customer service experience is required.
• Proficiency with Microsoft Office programs.
• Maintain a professional appearance in accordance with the team dress code policy.
• Flexibility with work schedule; weekend hours may be assigned.
• Reliable transportation and a valid driver’s license.

Nice To Haves

• Bachelor’s degree.
• Previous experience in a supervisory role.
• Previous experience in multi-family property management.
• Previous leasing experience.
• Experience using Yardi Voyager or related property management software.

Responsibilities

• Manage apartment rental activities, including generating and handling traffic, leasing apartments, qualifying prospective residents, preparing lease documentation, and completing move-in and move-out procedures.
• Oversee assigned departments and work with supervisors to support teams’ day-to-day operations.
• Promote high-quality customer service through team development initiatives.
• Review and develop the team’s technical and administrative processes.
• Interview and hire qualified candidates.
• Help new hires acclimate to their roles.
• Evaluate and resolve resident concerns in a timely manner.
• Identify areas for improvement and suggest practical updates to enhance resident retention and revenue.
• Evaluate contractor projects upon completion to ensure quality and contract compliance.
• Assist the Property Manager with accurate and timely report submission.
• Prepare and submit communications to the collections department accurately.
• Help organize and facilitate community events and other assigned special projects.
• Note repairs, replacements, and appropriate charges for resident damages upon move-out.

Benefits

• Comprehensive benefits package, including 401(k) with company match.
• On-the-job training and development.
• Generous paid time off programs.
• Competitive compensation plan with bonus opportunities.
• Great work environment.
• Opportunities for advancement.
• Discounted apartment home.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed