Associate Clinical Specialist - Cardiac Rhythm Management - Chicagoland

Medtronic • Chicago, IL

1d • $70,000 - $79,000

About The Position

Medtronic is hiring an Associate Clinical Specialist to provide technical, educational, operational, and sales support for its Cardiac Rhythm Management (CRM) portfolio and help the district meet sales and customer-service objectives. CRM therapies include pacing, defibrillation, and remote monitoring solutions. The role supports the Chicagoland territory; candidates must live within the assigned area and travel regularly to customer accounts. Extensive territory travel, including frequent independent driving, is expected, approximately 80% of the time. The specialist must be available for urgent customer needs, including weekend, holiday, and occasional after-hours coverage as business needs require. A valid driver’s license, active auto insurance, and a driving record meeting company standards are required.

The position involves working in clinical environments and supporting patient care and field responsibilities. Physical activities include lifting up to 40 pounds with both hands, sitting, standing, and walking for more than eight hours per day, and regularly bending, stooping, squatting, and maintaining balance. The role may involve exposure to eye protection requirements, infectious disease, and radiation; wearing 7–9 pounds of lead for extended periods; and using computers and mobile devices. The employee must have the vision capabilities needed for the work. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

The U.S. salary range is $70,000–$79,000, with eligibility for a Sales Incentive Plan. Medtronic describes a range of benefits and additional compensation for eligible regular employees. Roles below Principal level require unrestricted U.S. work authorization at hire and throughout employment; sponsorship is offered exclusively for Principal-level roles and above.

Requirements

• High school diploma plus at least 4 years of work experience in healthcare, field sales, or work utilizing complex mathematics, mechanical concepts, science, or computing; or an associate degree plus at least 2 years of such work experience; or a bachelor’s degree.
• Reside within the assigned Chicagoland territory.
• Valid driver’s license, active auto insurance, and driving record that meets company standards.
• Availability for urgent customer needs and weekend, holiday, and occasional after-hours coverage as business needs require.
• Ability to meet the described physical demands, including frequent two-handed lifting of up to 40 pounds; sitting, standing, and walking for more than 8 hours per day; and regularly bending, stooping, squatting, and maintaining balance.
• Ability to work in clinical environments with exposure to eye protection requirements, infectious disease, and radiation; wear 7–9 pounds of lead for extended periods; use computers and mobile devices; and meet the vision capabilities needed for the role.
• For roles below Principal level, possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Nice To Haves

• B.A. or B.S. degree in nursing, life sciences, or biomedical engineering.
• For baccalaureate degrees earned outside the United States, a degree satisfying the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Responsibilities

• Provide technical support for CRM devices and therapies, including system checks and interrogations, implant support, troubleshooting, and applying knowledge from comprehensive CRM field training.
• Coordinate operational support by maintaining accurate patient documentation, managing inventory and equipment resources, maintaining programmer software, and assisting with daily coverage logistics.
• Educate physicians, hospital staff, office personnel, and field team members on CRM products, therapies, and solutions.
• Support the onboarding and development of new Clinical Specialists and Sales Representatives.
• Collaborate with sales leadership and field partners to understand customer needs, market dynamics, and the value of Medtronic CRM products and solutions.
• Identify customer opportunities, support purchase order activities, monitor competitive trends, and provide actionable feedback to help achieve sales objectives.
• Maintain technical expertise on new CRM products, therapies, solutions, and patient management offerings.
• Travel extensively within the assigned territory to support customer clinics, hospitals, and business meetings, including frequent independent driving.
• Provide coverage for urgent customer needs, including weekends, holidays, and occasional after-hours as business needs require.
• Perform other duties as assigned.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance
• Long-term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• Simple Steps global well-being program
• Incentive plans
• 401(k) plan plus employer contribution and match
• Short-term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
• Sales Incentive Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level