Cardiac Rhythm Management Associate Clinical Specialist - Columbia, SC

Medtronic•Columbia, SC
•$70,000 - $79,000•Onsite

About The Position

Medtronic is hiring a Cardiac Rhythm Management (CRM) Associate Clinical Specialist to provide technical, educational, operational, and sales support to help the district meet CRM sales and customer service objectives. The CRM portfolio includes pacing, defibrillation, and remote-monitoring therapies. The role supports the Columbia, South Carolina territory; the employee must reside within the assigned area and travel regularly to customer accounts. Extensive territory travel, including frequent independent driving, is expected for approximately 80% of the time. The specialist must be available for urgent customer needs and weekend, holiday, and occasional after-hours coverage as business needs require. A valid driver’s license, active auto insurance, and a driving record meeting company standards are required. The position involves supporting CRM devices and therapies in clinical settings, including device checks and interrogations, implant support, and troubleshooting. It also includes maintaining patient documentation, inventory, equipment, programmer software, and coverage logistics; educating clinicians and other staff; collaborating with sales leadership and field partners; and helping identify customer opportunities and achieve sales objectives. The specialist must maintain current knowledge of CRM products and therapies and provide feedback about customer needs and competitive trends. The role requires frequent two-handed lifting of up to 40 pounds; sitting, standing, and walking for eight or more hours per day; and regular bending, stooping, squatting, and balancing. Clinical work may involve eye protection, infectious-disease and radiation exposure, and wearing 7–9 pounds of lead for extended periods. The position also requires use of computers and mobile devices and the vision capabilities needed to support patient care and field responsibilities. Other duties may be assigned.

Requirements

  • High school diploma plus at least 4 years of work experience; or an associate’s degree plus at least 2 years of work experience in healthcare, field sales, or work utilizing complex mathematics, mechanical concepts, science, or computing; or a bachelor’s degree.
  • Reside within the assigned Columbia, South Carolina territory.
  • Travel regularly to customer accounts, including frequent independent driving, approximately 80% of the time.
  • Be available for urgent customer needs and weekend, holiday, and occasional after-hours coverage as business needs require.
  • Have a valid driver’s license, active auto insurance, and a driving record that meets company standards.
  • Meet the physical demands of the role, including frequent two-handed lifting of up to 40 pounds, extended periods of sitting, standing, and walking, and regular bending, stooping, squatting, and balancing.
  • Work in clinical environments with possible exposure to eye protection requirements, infectious disease, and radiation, and wear 7–9 pounds of lead for extended periods.
  • Use computers and mobile devices and maintain the vision capabilities necessary to support patient care and field responsibilities.
  • For baccalaureate degrees earned outside the United States, hold a degree satisfying the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A).
  • Possess unrestricted U.S. work authorization at hire and throughout employment; sponsorship is not offered for roles below Principal level.

Nice To Haves

  • B.A./B.S. degree in nursing, life sciences, or biomedical engineering.

Responsibilities

  • Provide technical support for CRM devices and therapies by performing system checks and interrogations, supporting implants, troubleshooting issues, and applying knowledge gained through field training.
  • Coordinate operational support, including accurate patient documentation, inventory and equipment resources, programmer software maintenance, and daily coverage logistics.
  • Educate physicians, hospital staff, office personnel, and field team members on CRM products, therapies, and solutions.
  • Support the onboarding and development of new Clinical Specialists and Sales Representatives.
  • Collaborate with sales leadership and field partners to understand customer needs, market dynamics, and the value of CRM products and solutions.
  • Identify customer opportunities, support purchase order activities, monitor competitive trends, and provide actionable feedback to help achieve sales objectives.
  • Stay current on CRM products, therapies, solutions, and patient management offerings.
  • Travel extensively within the assigned territory to support customer clinics, hospitals, and business meetings.
  • Perform other duties as assigned.

Benefits

  • Competitive salary and flexible benefits package.
  • Sales Incentive Plan opportunity for significant incentive compensation for achieving or exceeding goals.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Health Savings Account.
  • Healthcare Flexible Spending Account.
  • Life insurance.
  • Long-term disability leave.
  • Dependent daycare spending account.
  • Tuition assistance or reimbursement.
  • Simple Steps global well-being program.
  • Incentive plans.
  • 401(k) plan with employer contribution and match.
  • Short-term disability.
  • Paid time off.
  • Paid holidays.
  • Employee Stock Purchase Plan.
  • Employee Assistance Program.
  • Non-qualified Retirement Plan Supplement, subject to IRS earnings minimums.
  • Capital Accumulation Plan for Vice Presidents and above, or subject to IRS earnings minimums.
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