Associate Clinical Specialist - Cardiac Rhythm Management - Chicagoland

Medtronic•Chicago, IL

1d•$70,000 - $79,000•Onsite

About The Position

The Associate Clinical Specialist provides technical, educational, operational, and sales support to help the district meet Cardiac Rhythm Management (CRM) sales and customer service objectives. The role supports CRM devices and therapies, including pacing, defibrillation, and remote monitoring solutions, and requires collaboration with customers and field teams to support reliable products, processes, and systems. The position supports the Chicagoland territory. The specialist must reside within the assigned area, travel regularly to customer accounts, and be available for urgent customer needs, including weekend, holiday, and occasional after-hours coverage as business needs require. Extensive territory travel includes frequent independent driving, approximately 80% of the time. A valid driver's license, active auto insurance, and a driving record meeting company standards are required. The position involves clinical and field-based work, including physical activity and exposure to eye protection, infectious disease, and radiation. Employees may wear 7–9 pounds of lead for extended periods and must be able to meet the physical requirements described in the posting. The role also uses computers and mobile devices and requires the vision capabilities necessary to support patient care and field responsibilities.

Requirements

High school diploma plus a minimum of 4 years of work experience; or an associate's degree plus a minimum of 2 years of work experience; or a bachelor's degree.
For the high school diploma or associate's degree pathways, work experience must be in healthcare, field sales, or use complex mathematics, mechanical concepts, science, or computing.
Reside within the assigned Chicagoland area.
Be available to support urgent customer needs and participate in weekend, holiday, and occasional after-hours coverage as business needs require.
Have a valid driver's license, active auto insurance, and a driving record that meets company standards.
Meet the physical requirements of the role, including frequent two-handed lifting of up to 40 lbs. and extended periods of sitting, standing, walking, and wearing lead.

Nice To Haves

B.A./B.S. degree in nursing, life sciences, or biomedical engineering.
For baccalaureate degrees earned outside the United States, a degree satisfying the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Responsibilities

Provide technical support for CRM devices and therapies, including system checks and interrogations, implant support, troubleshooting, and applying knowledge gained through CRM field training.
Coordinate operational support by maintaining accurate patient documentation, managing inventory and equipment resources, maintaining programmer software, and assisting with daily coverage logistics.
Educate physicians, hospital staff, office personnel, and field team members about CRM products, therapies, and solutions.
Support onboarding and development of new Clinical Specialists and Sales Representatives.
Collaborate with sales leadership and field partners to understand customer needs, market dynamics, and the value of Medtronic CRM products and solutions.
Identify customer opportunities, support purchase order activities, monitor competitive trends, and provide actionable feedback to support sales objectives.
Maintain technical expertise by staying current on CRM products, therapies, solutions, and patient management offerings.
Travel extensively within the assigned territory to support customer clinics, hospitals, and business meetings; drive independently frequently, approximately 80% of the time.
Perform physical job requirements, including frequent two-handed lifting of up to 40 lbs., sitting, standing, walking for 8+ hours per day, and regularly bending, stooping, squatting, and maintaining balance.
Work in clinical environments with exposure to eye protection, infectious disease, and radiation; wear 7–9 lbs. of lead for extended periods; use computers and mobile devices; and maintain vision capabilities necessary for patient care and field responsibilities.
Perform other duties as assigned.

Benefits

Competitive salary and flexible benefits package.
Sales Incentive Plan (SIP) with the opportunity to earn incentive compensation for achieving or exceeding goals.
Health insurance.
Dental insurance.
Vision insurance.
Health Savings Account.
Healthcare Flexible Spending Account.
Life insurance.
Long-term disability leave.
Dependent daycare spending account.
Tuition assistance or reimbursement.
Simple Steps global well-being program.
Incentive plans.
401(k) plan with employer contribution and match.
Short-term disability.
Paid time off.
Paid holidays.
Employee Stock Purchase Plan.
Employee Assistance Program.
Non-qualified Retirement Plan Supplement, subject to IRS earning minimums.
Capital Accumulation Plan, available to Vice Presidents and above or subject to IRS earning minimums.