About The Position

Medtronic is hiring an Associate Clinical Specialist to provide technical, educational, operational, and sales support for its Cardiac Rhythm Management (CRM) portfolio in the Florence, South Carolina territory. CRM therapies include pacing, defibrillation, and remote monitoring solutions. The role supports district sales and customer service objectives while helping clinicians use CRM products and therapies to support patient outcomes. Candidates must reside within the assigned territory and travel regularly to customer accounts. Extensive territory travel and independent driving are required, approximately 80% of the time. The specialist must be available for urgent customer needs and weekend, holiday, and occasional after-hours coverage as business needs require. A valid driver’s license, active auto insurance, and a driving record meeting company standards are required. The role involves providing device and therapy support, coordinating operational needs, educating customers and colleagues, and collaborating with sales leadership and field partners. The specialist maintains technical expertise in CRM products and solutions and contributes to customer and sales objectives. The position has physical requirements including frequent lifting, extended periods of sitting, standing, and walking, and work in clinical environments that may involve infectious disease and radiation exposure and extended use of lead protection.

Requirements

  • High school diploma and a minimum of 4 years of work experience in healthcare, field sales, or work utilizing complex mathematics, mechanical concepts, science, or computing; or an associate degree and a minimum of 2 years of such work experience; or a bachelor’s degree.
  • Must reside within the assigned Florence territory.
  • Must have a valid driver’s license, active auto insurance, and a driving record that meets company standards.
  • Must be available to support urgent customer needs and provide weekend, holiday, and occasional after-hours coverage as business needs require.
  • Must be able to meet the stated physical and clinical-environment job requirements.

Nice To Haves

  • B.A. or B.S. degree in nursing, life sciences, or biomedical engineering.

Responsibilities

  • Provide technical support for CRM devices and therapies, including system checks and interrogations, implant support, troubleshooting, and applying knowledge from field training.
  • Coordinate operational support by maintaining accurate patient documentation, managing inventory and equipment resources, maintaining programmer software, and assisting with daily coverage logistics.
  • Educate physicians, hospital staff, office personnel, and field team members on CRM products, therapies, and solutions.
  • Support onboarding and development of new Clinical Specialists and Sales Representatives.
  • Collaborate with sales leadership and field partners to understand customer needs, market dynamics, and the value of Medtronic CRM products and solutions.
  • Identify customer opportunities, support purchase order activities, monitor competitive trends, and provide actionable feedback to help achieve sales objectives.
  • Stay current on CRM products, therapies, solutions, and patient management offerings.
  • Travel extensively within the assigned territory to support customer clinics, hospitals, and business meetings, including frequent independent driving, approximately 80% of the time.
  • Meet physical requirements, including frequent two-handed lifting of up to 40 pounds; sitting, standing, and walking for 8 or more hours per day; and regularly bending, stooping, squatting, and maintaining balance.
  • Work in clinical environments with exposure to eye protection, infectious disease, and radiation; wear 7–9 pounds of lead for extended periods; use computers and mobile devices; and maintain vision capabilities necessary for patient care and field responsibilities.
  • Perform other duties as assigned.

Benefits

  • Competitive salary and flexible benefits package.
  • Sales Incentive Plan with the opportunity to earn incentive compensation for achieving or exceeding goals.
  • For regular employees working 20 or more hours per week: health, dental, and vision insurance; Health Savings Account; Healthcare Flexible Spending Account; life insurance; long-term disability leave; dependent daycare spending account; tuition assistance or reimbursement; and the Simple Steps global well-being program.
  • For all regular employees: incentive plans, 401(k) plan with employer contribution and match, short-term disability, paid time off, paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, and a non-qualified Retirement Plan Supplement subject to IRS earning minimums.
  • Capital Accumulation Plan for Vice Presidents and above, or subject to IRS earning minimums.
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